Index » PageStream Support » General » Re: [PageStreamSupport] Problem opening .pgs files
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2013-01-19 21:16:44 CT #1
Bruce Duncan
From: United States
Registered: 2006-07-23
Posts: 16

Admfubar,

Thanks for your response. I tried starting PageStream from a cli
window, and it started with no error messages. I find I can neither
open existing documents nor create new ones.

Does this help any?

--Bruce Duncan


On 1/19/2013 8:12 AM, PageStreamSupport@yahoogroups.com wrote:
> There is 1 message in this issue.
>
> Topics in this digest:
>
> 1a. Re: Problem opening .pgs files
> From: admfubar
>
>
> Message
> ________________________________________________________________________
> 1a. Re: Problem opening .pgs files
> Posted by: admfubar@gmail.com admfubar
> Date: Sat Jan 19, 2013 7:42 am (1)
>
> have you started pagestream from the command line, and looked at the error output? (if any)
> This might give us a better idea of what is happening, or not happening with pgs on your system,
> copy and paste the output in the cli window here so we can have a look.
>
>
> On Fri, 18 Jan 2013 04:07:07 -0500, Bruce Duncan <hatter@calweb.com> wrote:
>
>> Deron,
>>
>> Hi. I have Pagestream 5.0.5.8 Pro for Windows and am running Windows 764 bit, and I have a recurrent inability to open .PGS files. I haverepeatedly solved the problem by deleting the Pagestream installationand user settings and reinstalling, only to have it recur shortlyafterward. Help would be appreciated.
>>
>> Thanks,
>>
>> --Bruce Duncan
>>
>>
> [Non-text portions of this message have been removed]
>
>
>


1. PST

2013-01-20 00:23:42 CT #2
admfubar
From: Unknown
Registered: 2011-11-19
Posts: 198

that would seem to make it a permission problem in windows.
are you storing the pagestream documents in your my documents directory?
are you accessing images or fonts, from a directory other that from 'my documents'?


On Sun, 20 Jan 2013 00:16:44 -0500, Bruce Duncan <hatter@calweb.com> wrote:

>
> Admfubar,
>
> Thanks for your response. I tried starting PageStream from a cliwindow, and it started with no error messages. I find I can neitheropen existing documents nor create new ones.
>
> Does this help any?
>
> --Bruce Duncan
>
> On 1/19/2013 8:12 AM, PageStreamSupport@yahoogroups.com wrote:
>> There is 1 message in this issue.
>>
>> Topics in this digest:
>>
>> 1a. Re: Problem opening .pgs files
>> From: admfubar
>>
>>
>> Message
>> __________________________________________________________
>> 1a. Re: Problem opening .pgs files
>> Posted by: admfubar@gmail.com admfubar
>> Date: Sat Jan 19, 2013 7:42 am (1)
>>
>> have you started pagestream from the command line, and looked at the error output? (if any)
>> This might give us a better idea of what is happening, or not happening with pgs on your system,
>> copy and paste the output in the cli window here so we can have a look.
>>
>>
>> On Fri, 18 Jan 2013 04:07:07 -0500, Bruce Duncan hatter@calweb.com> wrote:
>>
>>> Deron,
>>>
>>> Hi. I have Pagestream 5.0.5.8 Pro for Windows and am running Windows 764 bit, and I have a recurrent inability to open .PGS files. I haverepeatedly >solved the problem by deleting the Pagestream installationand user settings and reinstalling, only to have it recur shortlyafterward. Help would be >appreciated.
>>>
>>> Thanks,
>>>
>>> --Bruce Duncan
>>>
>>>
>> [Non-text portions of this message have been removed]
>>
>>
>>
>
>

[Non-text portions of this message have been removed]


1. PST

2013-01-20 09:26:41 CT #3
T.J. Zweers
From: Netherlands
Registered: 2006-02-07
Posts: 331

Mmm, don't think so. You can open a document, but not save it (because
you have no rights, and even if you have rights, I think, PGS ignores
them). But, maybe there is some truth it!

Another opening: open TechReport.
In the menu Scripts open Play External Script...
Look for TechReport.py, select it, en open it. Now it is preparing a report.

Now comes the hard part, for me. Where is the file it prepared? Under
what name can I find this? I thought 'PAGESTREAM TECHNICAL SUPPORT
REPORT', but there is none. Looked for Report. None (for PageStream).
So this mail goes also to Tim.

If that is straightened out, you also need Python on your system!
And then send the report to Deron.

Theo - if I find the report, I'll send the finding place to the forum.
Now something else to do


Op 20-1-2013 6:23, admfubar@gmail.com schreef:
> that would seem to make it a permission problem in windows.
> are you storing the pagestream documents in your my documents directory?
> are you accessing images or fonts, from a directory other that from 'my documents'?
>
>
> On Sun, 20 Jan 2013 00:16:44 -0500, Bruce Duncan <hatter@calweb.com> wrote:
>
>> Admfubar,
>>
>> Thanks for your response. I tried starting PageStream from a cliwindow, and it started with no error messages. I find I can neitheropen existing documents nor create new ones.
>>
>> Does this help any?
>>
>> --Bruce Duncan
>>
>> On 1/19/2013 8:12 AM, PageStreamSupport@yahoogroups.com wrote:
>>> There is 1 message in this issue.
>>>
>>> Topics in this digest:
>>>
>>> 1a. Re: Problem opening .pgs files
>>> From: admfubar
>>>
>>>
>>> Message
>>> __________________________________________________________
>>> 1a. Re: Problem opening .pgs files
>>> Posted by: admfubar@gmail.com admfubar
>>> Date: Sat Jan 19, 2013 7:42 am (1)
>>>
>>> have you started pagestream from the command line, and looked at the error output? (if any)
>>> This might give us a better idea of what is happening, or not happening with pgs on your system,
>>> copy and paste the output in the cli window here so we can have a look.
>>>
>>>
>>> On Fri, 18 Jan 2013 04:07:07 -0500, Bruce Duncan hatter@calweb.com> wrote:
>>>
>>>> Deron,
>>>>
>>>> Hi. I have Pagestream 5.0.5.8 Pro for Windows and am running Windows 764 bit, and I have a recurrent inability to open .PGS files. I haverepeatedly >solved the problem by deleting the Pagestream installationand user settings and reinstalling, only to have it recur shortlyafterward. Help would be >appreciated.
>>>>
>>>> Thanks,
>>>>
>>>> --Bruce Duncan
>>>>
>>>>
>>>


--
PageStream Pro 5.0.5.8 on Windows 7 Pro 64 bits (Dutch), Python 2.7.3 and PySide 1.1.1 (all 32 bits, unless stated otherwise)
AMD Athlon(tm) II X2 215 Processor at 2.70 GHz and 4 GB RAM


1. PST

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