| Index » PageStream Support » General » Pagestream 5058 on Mac OS prints 2 instead of 1 |
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| 2011-12-19 22:58:33 CT | #1 |
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Don Green Dragon From: Unknown Registered: 2011-12-10 Posts: 58 |
Hi All, Using PageStream 5.0.5.8 Pro on an iMac under OS X 10.6.8 and printing to an HP 2605dn color laserjet. In PageStream's Preferences page, the option <Use System Printing> is active. The complaints below do NOT apply if <Use System Printing> is not checked. Been spending much time in the last three days using PageStream to create some templates for printing to my HP 2605dn colour laserjet as well as the newer Epson R3000. Ran into the following problems: The lesser one: Solution: This worked on a couple of occasions, but I don't claim it will always work. Save the file and then Quit PageStream; i.e., use Command+Q or equivalent; do not simply send PageStream back to the dock to sleep there. Start over. As soon as I notice a simple operation failing thrice in succession, I try the Quit approach. The greater one: Copies 1 for example. On the Layout option, exactly one page is to be printed on one sheet, although I doubt this is relevant. ***Out come 2 copies of the single page.*** This is repeatable and even with the simplest of files. E.G., a page consisting of six or so words. Same result! What's causing this? I check out: -1- Check PageStream's preferences. I cannot find an entry which would specify 2 copies as a default. -2- Check the miserable panel on the HP 2605 to see if there is some means of telling the printer to always print 2 copies. I can find no option to do that! Solution: -3- Save the file, Quit PageStream, open PageStream, reload the file, and ask for a single copy again. Result" Two copies in place of one. This has been repeated more than once and with different files. -4- Save the file, Quit Pagestream, and tell the iMac to RESTART... . Once the iMac is up again, go through the steps set out in -3-. Result? Two copies in place of one. What's happening with others using PageStream 5.0.5.8 on some Mac setup? If the 'greater' problem is actually a bug, then it reduces PageStream to the category of 'useless' when using <Use System Printing>. In trying to print a two page document, I must have wasted 20 or so sheets. What a waste of time, paper, and energy. If a bug, then it is very bad for PageStream's reputation amongst Mac people. Here, it means that I must not use <Use System Printing> and, for me, this will require that <Save as PDF...> be used, and then hope the PDF version will print properly. But to print to the Epson beast, I must get to all the options that are provided by <Use System Printing> since the PageStream print system involving 'Print' and 'Print Setup' panes are far too simple. I hope I've made some bloody stupid error, but am lost as to what that might be. Any suggestions??? How many copies of this will I receive from PageStreamSupport and Yahoo? If TWO again, then I know it is the Yahoo plague that has infected PageStream!?!?!?!?!?
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| 2011-12-20 11:57:48 CT | #2 |
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Martin B. Brilliant From: United States Registered: 2008-03-15 Posts: 89 |
On Dec 20, 2011, at 12:58 AM, Don Green Dragon wrote: > Hi All, etc. Where is this Preferences page? In PageStream, menu, PageStream, Preferences, there are many pages, and I can't find <Use System Printing> in any of them. In Applications, System Preferences, I can't find a preferences page for PageStream. Is this something that's available only in the Pro version? A seemingly related question: in the documentation on the web athttp://pagestream.org/?action=Documents&id=1018 (under Print Setup) it says "Under MacOS, the system's print setup options for the connected printer will appear." I don't get the system's print setup options at all. Could I get the system's print setup options if I found <Use System Printing>? -- |
| 2011-12-21 03:56:31 CT | #3 |
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Tim Doty From: United States Registered: 2006-02-06 Posts: 2939 |
On Dec 20, 2011, at 10:57 AM, "Martin B. Brilliant" <mbrilliant@alum.mit.edu> wrote: > Where is this Preferences page? In PageStream, menu, PageStream, Preferences, there are many pages, and I can't find <Use System Printing> in any of them. Tim Doty [Non-text portions of this message have been removed] |
| 2011-12-20 21:23:21 CT | #4 |
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Barry Moore From: Canada Registered: 2006-02-09 Posts: 64 |
Hi Martin, I had the same problem once upon a time - the system printing is available in Preferences, General Tab under "Pagestream" in the top-of-screen menu. Just check the System box on the lower left. I find that I can't print from Pagestream anyways, I have to make a PDF or a png, etc. file because of the result coming out of the printer off-centre. I suppose I could spend a while and find out what the heck. Barry
> On Dec 20, 2011, at 12:58 AM, Don Green Dragon wrote: [Non-text portions of this message have been removed] |
| 2011-12-21 07:19:04 CT | #5 |
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Martin B. Brilliant From: United States Registered: 2008-03-15 Posts: 89 |
Thanks to Tim and Barry for helping me out. I never expected the "Use System Printing" option to be under "Interface" because it's a choice of basic printing capabilities. I guess I wasn't thinking "out of the box"; I assumed that "interface" meant "user interface" without recognizing that it could include both the user interface and the printer interface. In the same box there is also an option for "Use Top Bar." Can somebody tell me what that means? I couldn't find it in the PageStream documentation. -- On Dec 20, 2011, at 11:23 PM, Barry Moore wrote: > Hi Martin, |
| 2011-12-21 13:23:36 CT | #6 |
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T.J. Zweers From: Netherlands Registered: 2006-02-07 Posts: 331 |
Op 21-12-2011 13:19, Martin B. Brilliant schreef: This is what Deron once (2009) wrote: > The top bar is a replacement for the Edit Palette for a user who doesn't Theo -- |
| 2011-12-21 11:21:20 CT | #7 |
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Martin B. Brilliant From: United States Registered: 2008-03-15 Posts: 89 |
I still don't see that "Use Top Bar" affects anything on screen, but as long as I know it's useless I won't worry about it. But I think I was wrong in thinking that "Use System Interface" affects the printer interface more than the user interface. I tried it, and the system printing features don't work, specifically the ones that print to PDF. Apparently the system's user interface is merely inserted into the PageStream printing system, where it's unable to access all the capabilities of the PageStream printing system and shows system printing capabilities that PageStream can't implement. What did happen when I tried to "Use System Interface" to print an 8 page newsletter on a laser printer attached to a computer across the room is that two pages printed, after which an error occurred and the printer began rapidly spitting out pages with a few fly specks on each page. After I shut off the printer and cleared the resulting printer jam, the printer refused to accept data until I sat down at the other computer and took the printer out of "pause" mode. But to be fair, it might have been just as bad if I had not "Use[d] System Interface." I will continue to "Save as PDF" from PageStream and print from Preview. --
> Op 21-12-2011 13:19, Martin B. Brilliant schreef: |
| 2011-12-21 14:18:34 CT | #8 |
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Don Green Dragon From: Unknown Registered: 2011-12-10 Posts: 58 |
Hello Martin, On 20Dec2011, at 9:57 AM, Martin B. Brilliant wrote: > On Dec 20, 2011, at 12:58 AM, Don Green Dragon wrote: As best I know, the existence of the option <Use System Printing> is not related to the Pro version of 5.0.5.8. Open the menu item "PageStream -> Preferences...". When the 'Preferences' pane opens, make sure the 'General' item is active, i.e., is highlighted. The 'General' item has two areas "Saving & Backup" as well as "Interface". You'll find the option <Use System Printing> in the 'Interface' area. If check-marked, then PageStream will use the Mac print system, and otherwise it uses its own print system. Sorry about not being more specific, but I've been activating and deactivating the <Use System Printing> guy so often that the route there is more familiar than the trail to my bathroom.
Yes! Unless you have <Use System Printing> check-marked (i.e., active), you will not get the 'usual' Mac print system pane, rather you will obtain PageStream's 'Print' pane which is rather simple by comparison. With PageStream's print system, the only other panes that you have access to is the one that appears when you click the "Setup..." button; i.e., the "Print Setup" pane appears. By comparison, when <Use System Printing> is active and I choose my HP laserjet, the Mac system 'Print' pane offers ten different major options upon clicking & holding the mouse over the bar/button labelled "Custom Feature". The 'features' that become available depend on the printer you choose, if you have more than one printer connected to a Mac machine. However, after doing extensive trials with the Mac print system and printing to an HP 2605dn color laserjet printer --- in order to get the 'best' possible out of the inkjet --- I printed the same file with the PageStream print system. The file in question was about 46.8 MB and had lots of photographs, text, fancy "text on a curve", warped text, and so forth. From the moment I clicked the 'Print' button to the moment a single sheet drops into the output bin (two-sided printing) takes about 10 minutes on either system. Comparing the Mac system printouts with the PageStream system printout, I was astonished as to how good the "PageStream only" product was. It was NOT as good as 'some' of the Mac system prints because of what people refer to as 'bronzing'. I'm not too sure about this 'bronzing' business, but I believe is relates to areas in the printout which show reddish or magenta'ish tones that are artificial. One photo was a lovely one showing icicles hanging from a drainpipe. In the PageStream system print, the reddish tones were clearly noticeable and in other areas I noticed this reddening too, but the difference was really subtle in these other areas. But my early printouts with the Mac system showed ***the same*** artifacts. I had to work like hell to try and figure out what settings would eliminate that reddening, bronzing effect when using the Mac system. It took me hours to "get it right" with the Mac system, whereas with the PageStream print system the settings were trivial. However, with the PageStream print system, I have no idea how I can "get it right" because there are so few parameters that I can adjust. Mind you all comparisons noted so far, relate to a single printer and with other printers the results will undoubtedly be different. Now, I'm starting to work with the Epson guy to get final 'good' print. Using a colour laser printer to print photographic stuff is not a wise approach, nonetheless, I've been amazed at how well the HP laserjet handles 'some' colour printing. Last point which I will skim over a bit. Last night (recorded Tuesday evening) I complained about the Mac print system producing two copies when I had specified one. At first it appeared that this behaviour applied only when NOT duplexing. However today, I was struck down with further extra copies being printed even when duplexing was in effect. Finally, got around this by doing: -a- Display the print queue for the printer in question -b- Go down to the bottom (most recent) of the print jobs and make sure that no print job is hanging; i.e., there should be no active print jobs in the queue. -c- Empty the appropriate tray in the printer and then load it with but one sheet. Hit the 'Print' button once the proper print settings have been chosen. -d- When the single sheet drops into the output bin, the printer will probably demand to be loaded with paper. In the print queue, you'll note that the print job has NOT been 'Completed'. So highlight the current print job and then delete it with the 'Delete' icon (upper left in the print queue window). No extra pages can be printed at this point. To this point, I had not tried the device of using the PageStream print system and then apply PageStream's <File -> Save as PDF...> and finally do the printing via Preview.app. This may be the way to go if several copies are to be printed. I fear asking for ten copies and PageStream + Mac print decide to do 20! Just load ten sheets into input tray!!! By the way, as noted in an earlier, here I cannot ..... cannot ..... use <PDF -> Save as PDF...> via the Mac print system. No PDF file is produced but a print job is created and sent to the printer. However, if one uses PageStream's print system, you get a PDF file. I'm doing more testing, and will report results in a following message.
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