Deron,

Hi. I have Pagestream 5.0.5.8 Pro for Windows and am running Windows 7
64 bit, and I have a recurrent inability to open .PGS files. I have
repeatedly solved the problem by deleting the Pagestream installation
and user settings and reinstalling, only to have it recur shortly
afterward. Help would be appreciated.

Thanks,

--Bruce Duncan

have you started pagestream from the command line, and looked at the error output? (if any)
This might give us a better idea of what is happening, or not happening with pgs on your system,
copy and paste the output in the cli window here so we can have a look.

On Fri, 18 Jan 2013 04:07:07 -0500, Bruce Duncan <hatter@calweb.com> wrote:

>
> Deron,
>
> Hi. I have Pagestream 5.0.5.8 Pro for Windows and am running Windows 764 bit, and I have a recurrent inability to open .PGS files. I haverepeatedly solved the problem by deleting the Pagestream installationand user settings and reinstalling, only to have it recur shortlyafterward. Help would be appreciated.
>
> Thanks,
>
> --Bruce Duncan
>
>

[Non-text portions of this message have been removed]

So Bruce,

this should look like this, when there is no problem at all, in the
command prompt:

> Microsoft Windows [version 6.1.7601]
> Copyright (c) 2009 Microsoft Corporation. All rights restricted.
>
> C:\Users\UserName>G:\PageStream\PageStream5.exe
>
> C:\Users\UserName>

The UserName is what you are using, and my PGS is at the G:-harddisk.

Theo - at the bottom of this email you can see what I am using (similar)

Op 19-1-2013 16:42, admfubar@gmail.com schreef:
> have you started pagestream from the command line, and looked at the error output? (if any)
> This might give us a better idea of what is happening, or not happening with pgs on your system,
> copy and paste the output in the cli window here so we can have a look.
>
>
> On Fri, 18 Jan 2013 04:07:07 -0500, Bruce Duncan <hatter@calweb.com> wrote:
>
>> Deron,
>>
>> Hi. I have Pagestream 5.0.5.8 Pro for Windows and am running Windows 7 64 bit, and I have a recurrent inability to open .PGS files. I have repeatedly solved the problem by deleting the Pagestream installation and user settings and reinstalling, only to have it recur shortly afterward. Help would be appreciated.
>>
>> Thanks,
>>
>> --Bruce Duncan
>>
>>
>>

--
PageStream Pro 5.0.5.8 on Windows 7 Pro 64 bits (Dutch), Python 2.7.3 and PySide 1.1.1 (all 32 bits, unless stated otherwise)
AMD Athlon(tm) II X2 215 Processor at 2.70 GHz and 4 GB RAM

On Fri, 18 Jan 2013 01:07:07 -0800, Bruce Duncan wrote:

> Deron,

> Hi. I have Pagestream 5.0.5.8 Pro for Windows and am running Windows 7
> 64 bit, and I have a recurrent inability to open .PGS files. I have
> repeatedly solved the problem by deleting the Pagestream installation
> and user settings and reinstalling, only to have it recur shortly
> afterward. Help would be appreciated.

The fact that you can fix the problem by deleting everything and then
re-installing, leads me to think there is something wrong with your
installation.

Most likely, it is to do with ypur preference settings.

To prove thatpoint, next time you have a problem, just delete the settings
file (do you have more than 1 file on your system?Do a search).

Then, if you had a problem which goes away for a short whilewhen deleting
those settings, then there is nothing wrong with PGS. It is your settings
file.

Have you installed PGS in diffeent places on your computer? Check to see
where the settings file is, and that your current version of PGS is
pointing to it correctly.

Bye for now,
--
Russell

BEWARE - Tagline Thief in this echo.

weather:
Mostly Cloudy : 2.00 C, 35.60 F
Winds : Variable 4.60 MPH, 7.40 KPH, 4.00 Knots
Jersey Airport (EGJJ), United Kingdom

Nice thought though (more than one PageStream5.ini on your system). But
I cannot think why this could occur (I don't mean that this could occur).

Every PGS 5 makes just one folder (Windows 7):
C:\Users\Username\AppData\Roaming\PageStream5 where PageStream5.ini
exists. Even if you have a hundred PGS 5 laying around your harddisk
(PGS 4 saves it in another place). That's the beauty of this system (and
THE problem if something is going wrong: just deleting PageStream5.ini
solves this).
You can have many PageStream5.ini in that folder with different names
(like: PageStream5Old.ini, PageStream51.ini), and are ignored by PGS.

I was hoping that by explaining, new thought should arise, but no.

(BTW: I did try to change TechReport.py so that it saves the report
anywhere else, but nothing occurs. Assuming it does not save it because
of the Windows rights).

Theo

Op 20-1-2013 17:23, wurzel@jerseymail.co.uk schreef:
> On Fri, 18 Jan 2013 01:07:07 -0800, Bruce Duncan wrote:
>
>> Deron,
>> Hi. I have Pagestream 5.0.5.8 Pro for Windows and am running Windows 7
>> 64 bit, and I have a recurrent inability to open .PGS files. I have
>> repeatedly solved the problem by deleting the Pagestream installation
>> and user settings and reinstalling, only to have it recur shortly
>> afterward. Help would be appreciated.
> The fact that you can fix the problem by deleting everything and then
> re-installing, leads me to think there is something wrong with your
> installation.
>
> Most likely, it is to do with ypur preference settings.
>
> To prove thatpoint, next time you have a problem, just delete the settings
> file (do you have more than 1 file on your system?Do a search).
>
> Then, if you had a problem which goes away for a short whilewhen deleting
> those settings, then there is nothing wrong with PGS. It is your settings
> file.
>
> Have you installed PGS in diffeent places on your computer? Check to see
> where the settings file is, and that your current version of PGS is
> pointing to it correctly.
>
> Bye for now,

--
PageStream Pro 5.0.5.8 on Windows 7 Pro 64 bits (Dutch), Python 2.7.3 and PySide 1.1.1 (all 32 bits, unless stated otherwise)
AMD Athlon(tm) II X2 215 Processor at 2.70 GHz and 4 GB RAM