Index » PageStream Support » General » Help please. PageSTream has suddenly stopped showing anything.
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2015-10-05 19:40:42 CT #1
T M N Irish
From: United Kingdom
Registered: 2006-08-17
Posts: 21

I suppose I have done something stupid, but I do not know what.
It appears to open a file, but nothing appears.
If you go to Window, Show, the filename-view1 is there, but nothing shows.


--
Michael Irish ن
ن
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2015-10-05 14:56:03 CT #2
Peter Bullock
From: United States
Registered: 2014-03-03
Posts: 17
it could be that the window is opening off the screen. Use the sliders to scroll all the way to the right and all the way down and you will see the window, if that is your issue.

Peter

On 10/5/2015 2:40 PM, T M N Irish T.M.N.Irish@bcs.org.uk [PageStreamSupport] wrote:
I suppose I have done something stupid, but I do not know what.
It appears to open a file, but nothing appears.
If you go to Window, Show, the filename-view1 is there, but nothing shows.





2015-10-05 12:01:36 CT #3
Mel Hallam
From: United States
Registered: 2006-02-09
Posts: 13

Hi Michael,
Just for fun, look at the very bottom of the screen and see if the file isn't hiding. Mine does the exact same thing. When it opens a file it's actually practically off the screen at the bottom.
Mel in Las Vegas

On Oct 5, 2015 11:51 AM, "T M N Irish T.M.N.Irish@bcs.org.uk [PageStreamSupport]" <PageStreamSupport@yahoogroups.com> wrote:
I suppose I have done something stupid, but I do not know what.
It appears to open a file, but nothing appears.
If you go to Window, Show, the filename-view1 is there, but nothing shows.


--
Michael  Irish  ن
ن
The digital certificate signing this email is attached to
my Sent-From ISP email address:- irish274@btinternet.com
and NOT to any one of
my permanent Reply-To email address:- T.M.N.Irish@bcs.org.uk
my Google email address:- t.m.n.irish@gmail.com
or my CAB email address:- michaeli@whcab.org.uk




2015-10-05 21:10:58 CT #4
T.J. Zweers
From: Netherlands
Registered: 2006-02-07
Posts: 331

I copied some text Michael Irish (and I assume it is a Windows version),
and you didn't do something stupid!


It has something to do with PageStream5.ini, the textfile that
'remembers' what you do and how you want PGS to behave. Sometimes it
collects strange things (because of the acting PGS or Windows, or both).


So try a fresh start for PGS.


First you have to make some changes on Windows (7, 8, 10, whatever)
though, before you look for 'PageStream5.ini', show hidden files:
http://windows.microsoft.com/en-us/windows/show-hidden-files#show-hidden-files=windows-7
(because otherwise you will not find
the 'PageStream5.ini').


Then goto the c-disk and do a search for: PageStream5.ini
Maybe it is found at the same place as you can read here:
http://www.pagestream.org/?action=Documents&id=82 (read the comment too
Smile ).
On Windows 7 it is: C:\Users\User\AppData\Roaming\PageStream5 where is
User (not Users!) your access name for Windows.


Then rename the PageStream5.ini in to something like PageStream5old.ini
(or simply delete it).


Now start PGS, and PGS 'thinks' it is fired for the first time. Meaning
you have to insert your personal PGS related things (username, product
key, whatever, you can also find in the, now, Pagestream5old.ini: under
USERREGNUM, USERPASSWORD and/or PRODUCTKEY), things you can find at
http://www.pagestream.org/?action=Profile (after you sign in!).


I hope this helps,


Theo - let us, me, know


Op 5-10-2015 om 20:40 schreef T M N Irish T.M.N.Irish@bcs.org.uk
[PageStreamSupport]:
> I suppose I have done something stupid, but I do not know what.
> It appears to open a file, but nothing appears.
> If you go to Window, Show, the filename-view1 is there, but nothing shows.
>
>


--
Redacteur, illustrator bij Ligfiets.net

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