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2015-12-25 09:09:19 CT #1
rc.bauer
From: Unknown
Registered: 2015-08-30
Posts: 6

When I first updated to Windows 10, PageStream 5 Pro worked fine. Something happened and  I had to format my hard disk and return to Windows 7. I again updated to Windows 10 and tried to restore PageStream from my PageStream account.  After downloading I proceeded to Unzip the downloaded Zip files. When trying to store the Unzipped files I received the attached error message. Does anyone have an idea of what my problem is and a solution?


Dick Bauer

2015-12-26 09:34:28 CT #2
T.J. Zweers
From: Netherlands
Registered: 2006-02-07
Posts: 331
Hi Dick,

I think that you installed PageStream on your c-disk.
You should not do this for PGS. It has something to do with rights (see: appropriate permissions). See it as a feature of PGS, you can install PGS anywhere (but your c-disk).
Now delete PGS from your c-disk.
Install PGS on your data-disc (E-disc?), or even a USB-drive. After that just double-click on the Pagestream5.exe. It should now be working (well almost) as before.
You should also install Python 2.# (not Python 3.#!!!). Place the PGS-icon on your desktop window or attach it onto your toolbar. Find your missing fonts...
See also: http://www.pagestream.org/?action=Documents&id=82

See also my user contribution on that page, if something doesn't work: to temporarily disable Pagestream5.ini.
Oh, well. I see that I can't see Pagestream5.ini in my Windows 10.  You, and I, must show hidden files (http://windows.microsoft.com/en-us/windows/show-hidden-files#show-hidden-files=windows-7).
And found it again: C:\Users\{username}\AppData\Roaming\PageStream5
Ah, it is at the same (well I could be fooled with my Dutch language computer) as Windows 7 (and probably Windows 8).

Does this help?

Theo


Op 25-12-2015 om 18:09 schreef rc.bauer@verizon.net [PageStreamSupport]:

When I first updated to Windows 10, PageStream 5 Pro worked fine. Something happened and  I had to format my hard disk and return to Windows 7. I again updated to Windows 10 and tried to restore PageStream from my PageStream account.  After downloading I proceeded to Unzip the downloaded Zip files. When trying to store the Unzipped files I received the attached error message. Does anyone have an idea of what my problem is and a solution?


Dick Bauer



-- 
Redacteur, illustrator bij Ligfiets.net
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