Index » PageStream Support » General » Re: Restoration of PageStream 5 Professional [1 Attachment]
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2015-12-28 17:09:55 CT #1
Malcolm Kays
From: Australia
Registered: 2006-02-12
Posts: 36
Hi Dick,

A few more thoughts on your problem:

First, apologies for the way in which the Yahoo Groups email handler messed up information I had presented, in that it replaced all the 'backslashes' (which are the standard folder separators in file directory paths on Windows) with the ridiculous '' code, which made my information extremely confusing.

What I have done below is replace the backslashes with '--' and given my original statement again. Here it is, rephrased:

 . . . I notice that your PageStream files have ended up, presumably through the unzipping process, in a 'Temp' folder (directory). i.e. C:\Users--Dick--AppData--Local--Temp-- . . .  That's definitely not where you should have them and may well be the cause of your troubles. Create a folder that is actually named PageStream, probably in the 'Dick' directory -- i.e. C:\Users--Dick--PageStream.

In retrospect, I should probably have said 'PageStream5' for the folder name, rather than just 'PageStream'.

I'm glad to see that Theo has responded, as he is one of those experts on PageStream that I was referring to. That 'other file that PageStream creates in another directory' that I referred to, Theo has kindly reminded us that it is 'PageStream5.ini'.  I found this most helpful, as I have now been able to track down its location in Windows 7 (I can't comment yet on Windows 10) to:   C:\Users--Malcolm[substitute your name]--AppData--Roaming--PageStream5.  I found that this folder contained not only 'PageStream5.ini' but also 'FontUsage' (both of which seem to get 'created', or recreated, or modified or given a new date stamp, each time you open PageStream), plus a file named 'PageStream5 Fonts' and two empty folders named 'Borders' and 'Dictionaries', but these last three items may be peculiar to my set-up.

There is one important matter, however, on which I must disagree with Theo, and this may be helpful in overcoming your problem if you don't want to just put PageStream on a USB disk.  I suggested that your problem had arisen because your PageStream files had unzipped into a temporary (.Temp) folder, whereas Theo felt it was due to the fact that you had placed them on your C: drive.  I can't say whether I had hit on the exact cause of the problem or not, but what I can say is that the C: drive is a perfectly valid location for the PageStream5 folder, and may well be where most users place it.  I say this for two reasons.  You may not, in any case, have an 'E: drive' (or D: drive, or whatever), that is an additional hard drive or a separate partition on a single hard drive, for your data files.  Many Windows users don't have the extra hard drive or partition: everything goes onto their C: drive, and that is perfectly OK.  The second reason is that I actually have the PageStream5 folder stored on my C: drive, on both my desktop PC and my laptop PC, and PageStream works perfectly well on both of them!  On my desktop PC, I have the 64-bit version of Windows 7, and my PageStream5 folder is in C:\ProgramFiles(x86)--PageStream5.0.5.8.  On my laptop, where I have the 32-bit version of Windows 7, it is simply in C:\ProgramFiles--PageStream5.0.5.8.  (There is almost certainly no need to have the exact version numbers at the end of the file name.  I think that is just something I chose to do at the time of installation.)

In a way, this is a more logical location than my original suggestion of putting the folder in C:\Users--Dick . . .

If you do have a separate hard drive or partition, there is obviously no problem at all in doing just as Theo says.  Like Theo, I do have an E: drive for my 'data' (documents, images etc.), but I chose to put the PageStream folder on the C: drive, as that is where Windows stores all other programs.

Wherever you do put the folder in the end, you can open it up and right-click on the actual program file (the '.exe' probably won't show up at the end of the file name, but it will have the miniature PageStream icon in front) and select the 'pin to task bar' option.  You will then have a nice little icon on your task bar (if Windows 10 still has that Windows 7 feature) from which you can launch the program with a single click.

Good luck, and don't be put off by my small difference of opinion with Theo.  Theo is a wonderful source of information when it comes to PageStream: he knows vastly more about the program than I do, and I know I will be checking out his previous posts on issues with installing it when I attempt, very shortly, to install it on my new Windows 10 laptop.

Regards,

Malcolm


-- 


Malcolm & Marilyn Kays


South Hobart  Tasmania  AUSTRALIA


2015-12-28 18:00:26 CT #2
T.J. Zweers
From: Netherlands
Registered: 2006-02-07
Posts: 331
My configuration (Windows 10):

I have a SSD-drive as C-drive (no other partition). Then I have a 'normal' hard-disk: E-drive. All my data (and PGS-folder/..) are on there. If my computer dies, I take the drive(s) to a newer one.

Why I don't have PGS on my C-drive? There were more problems with rights/permissions allowed by Windows. And there is no problem to put PGS anywhere else, so I decided it to put it on my E-drive (alongside PGS 5.0.5.7, yes the bit more older PGS). Now the only thing Windows sees of PGS, is in the folder where the PageStream5.ini is. So, if my SSD stops working, then the only thing that I loose is this PageStream-folder (and yes, I have a copy of that PageStream5.ini also on my E-drive, just to get a nice restart of PGS).
OK, I am forgetting that all my e-mail and some photo's of Lightroom (keeps insisting to put those on my C-drive, after I done something else with it) is lost too.

I recently upgraded from Windows 7 to 10: no problem! Printing (USB) worked on Windows 7, and now on 10.

Theo - hopes that Yahoo will place this answer sooner than expected. I am no PGS-expert, just long time user of PGS (1985 - Amiga - or so) ;-)

Op 28-12-2015 om 07:09 schreef 'M. Kays' mkays@netspace.net.au [PageStreamSupport]:
Hi Dick,

A few more thoughts on your problem:

First, apologies for the way in which the Yahoo Groups email handler messed up information I had presented, in that it replaced all the 'backslashes' (which are the standard folder separators in file directory paths on Windows) with the ridiculous '' code, which made my information extremely confusing.

What I have done below is replace the backslashes with '--' and given my original statement again. Here it is, rephrased:

 . . . I notice that your PageStream files have ended up, presumably through the unzipping process, in a 'Temp' folder (directory). i.e. C:\Users--Dick--AppData--Local--Temp-- . . .  That's definitely not where you should have them and may well be the cause of your troubles. Create a folder that is actually named PageStream, probably in the 'Dick' directory -- i.e. C:\Users--Dick--PageStream.

In retrospect, I should probably have said 'PageStream5' for the folder name, rather than just 'PageStream'.

I'm glad to see that Theo has responded, as he is one of those experts on PageStream that I was referring to. That 'other file that PageStream creates in another directory' that I referred to, Theo has kindly reminded us that it is 'PageStream5.ini'.  I found this most helpful, as I have now been able to track down its location in Windows 7 (I can't comment yet on Windows 10) to:   C:\Users--Malcolm[substitute your name]--AppData--Roaming--PageStream5.  I found that this folder contained not only 'PageStream5.ini' but also 'FontUsage' (both of which seem to get 'created', or recreated, or modified or given a new date stamp, each time you open PageStream), plus a file named 'PageStream5 Fonts' and two empty folders named 'Borders' and 'Dictionaries', but these last three items may be peculiar to my set-up.

There is one important matter, however, on which I must disagree with Theo, and this may be helpful in overcoming your problem if you don't want to just put PageStream on a USB disk.  I suggested that your problem had arisen because your PageStream files had unzipped into a temporary (.Temp) folder, whereas Theo felt it was due to the fact that you had placed them on your C: drive.  I can't say whether I had hit on the exact cause of the problem or not, but what I can say is that the C: drive is a perfectly valid location for the PageStream5 folder, and may well be where most users place it.  I say this for two reasons.  You may not, in any case, have an 'E: drive' (or D: drive, or whatever), that is an additional hard drive or a separate partition on a single hard drive, for your data files.  Many Windows users don't have the extra hard drive or partition: everything goes onto their C: drive, and that is perfectly OK.  The second reason is that I actually have the PageStream5 folder stored on my C: drive, on both my desktop PC and my laptop PC, and PageStream works perfectly well on both of them!  On my desktop PC, I have the 64-bit version of Windows 7, and my PageStream5 folder is in C:\ProgramFiles(x86)--PageStream5.0.5.8.  On my laptop, where I have the 32-bit version of Windows 7, it is simply in C:\ProgramFiles--PageStream5.0.5.8.  (There is almost certainly no need to have the exact version numbers at the end of the file name.  I think that is just something I chose to do at the time of installation.)

In a way, this is a more logical location than my original suggestion of putting the folder in C:\Users--Dick . . .

If you do have a separate hard drive or partition, there is obviously no problem at all in doing just as Theo says.  Like Theo, I do have an E: drive for my 'data' (documents, images etc.), but I chose to put the PageStream folder on the C: drive, as that is where Windows stores all other programs.

Wherever you do put the folder in the end, you can open it up and right-click on the actual program file (the '.exe' probably won't show up at the end of the file name, but it will have the miniature PageStream icon in front) and select the 'pin to task bar' option.  You will then have a nice little icon on your task bar (if Windows 10 still has that Windows 7 feature) from which you can launch the program with a single click.

Good luck, and don't be put off by my small difference of opinion with Theo.  Theo is a wonderful source of information when it comes to PageStream: he knows vastly more about the program than I do, and I know I will be checking out his previous posts on issues with installing it when I attempt, very shortly, to install it on my new Windows 10 laptop.

Regards,

Malcolm


-- 




Malcolm & Marilyn Kays




South Hobart  Tasmania  AUSTRALIA






-- 
Redacteur, illustrator bij Ligfiets.net
2015-12-30 16:53:33 CT #3
rc.bauer
From: Unknown
Registered: 2015-08-30
Posts: 6
Thank you all for your responses. Unfortunately, I found that my problem was rejection by a great malware protection program. They told me how to enter PGS in a "White List" and all is OK, so far.

Dick Bauer
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