Index » PageStream Support » General » Pagestream won't open any documents |
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2016-02-10 13:30:42 CT | #1 |
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Mel Hallam From: United States Registered: 2006-02-09 Posts: 13 |
2/10/2016 I hope you are well. Disaster: I hope you can help me. I'm a music teacher in Las Vegas, Nevada. For decades, I have made literally hundreds of documents that I use for teaching in Pagestream. About an hour ago, I was just about to create a PDF of a large document that I made on classical guitar technique when Microsoft ran its automatic updates. Since that moment I have not been able to open any files in Pagestream. Pagestream opens as normal and it acts like it is opening the file (the green progress bar window pops up) but shuts down when I click on the file (I always have to click on the square button to expand the file at the bottom of the screen for some reason). I am running Windows 10 on the same machine that it has run fine on for a long time running Pagestream 5.0.5.8 Pro. I rebooted to no avail. I then re-installed Pagestream from the www.pagestream.org but onto a thumb drive as I recall people successfully doing this (in various emails I get from support) but it does the exact same thing when I try to open a file. I then tried opening files on a different windows 10 machine that I have Pagestream on and the same thing happens. It acts like the file is opening but on that machine, nothing happen at all (the screen from which you open a file just stays there with no sign of the document). This all makes me think it is something to do with Microsoft's update. This is a major disaster in my professional life if I can't open any of my files. Please help Mel Hallam Las VEgas, Nevada, USA |
2016-02-10 13:56:13 CT | #2 |
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Mel Hallam From: United States Registered: 2006-02-09 Posts: 13 |
Now Pagestream won't run at all from the copy on the my computer - which is not installed on the C Drive, by-the-way, or from the copy on the thumb drive. I made no changes to cause this. On Wed, Feb 10, 2016 at 1:30 PM, Mel Hallam <melhallam@gmail.com> wrote:
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2016-02-11 11:33:44 CT | #3 |
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Richard E. Crislip From: Unknown Registered: 2019-12-21 Posts: 177 |
On Wed, 10 Feb 2016 13:56:13 -0800
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2016-02-11 22:10:25 CT | #4 |
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O. Bertold From: Poland Registered: 2006-02-18 Posts: 40 |
PageStream on Linux still work, even though the years go by. Maybe
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2016-02-11 15:31:20 CT | #5 |
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Mel Hallam From: United States Registered: 2006-02-09 Posts: 13 |
Richard and Bertold, Thank you so much for responding! It turned out that in Windows 10, one must delete the Pagestream5.ini file hidden in App Data. All the best!!! Mel On Thu, Feb 11, 2016 at 1:10 PM, Bertold bertold@kerith.one.pl [PageStreamSupport] <PageStreamSupport@yahoogroups.com> wrote:
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2016-02-13 14:51:17 CT | #6 |
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=?iso-8859-1?Q?Jean-Fran=E7ois_Bachelet?= From: Unknown Registered: 2006-11-08 Posts: 25 |
Hello Mel ^^)
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2016-02-13 21:16:28 CT | #7 |
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Mel Hallam From: United States Registered: 2006-02-09 Posts: 13 |
Hi JF, Wow!! Thank you so much for taking the time to write all this advice. I do have everything backed up at least twice so no worries there. I may just take your advice and revert back to Windows 7. I'm not really sure how 10 is any improvement. Have a great weekend!! Mel On Sat, Feb 13, 2016 at 5:51 AM, Jean-François Bachelet boogly63@free.fr [PageStreamSupport] <PageStreamSupport@yahoogroups.com> wrote:
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2016-02-14 08:04:47 CT | #8 |
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T.J. Zweers From: Netherlands Registered: 2006-02-07 Posts: 331 |
Please stop with blaming Windows. It's more a PageStream thing together with Windows. It happens on 7, Vista, 8 and 10. Somehow the Pagestream5.ini file is written badly. That's all. Only that file is very difficult to find.
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2016-02-14 12:11:35 CT | #9 |
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Lawrence F. Keller From: United States Registered: 2006-02-15 Posts: 65 |
Windows 10 is a major improvement in
performance. I think the problem is with PageStream5 as I don't
think it is upgraded on a regular schedule. I am amazed that Deron
has gone this long with the program. I always used in my work but
used the Amiga version. Just wish that Deron could be cloned and
continue the great program. I have used other desktop publishing
programs on Windows that work well with Windows but they just
don't compare with PageStream. I prefer to keep Windows 10 up to
date as I need Windows in my work and 10 has great performance.
On 14-Feb-16 2:04 AM, tjzwrs@gmail.com [PageStreamSupport] wrote:
-- Dr. Larry Keller Proud Member Cove United Methodist Church 12501 Lake Avenue Lakewood, Ohio 44107 216-521-7424 |
2016-02-16 12:00:13 CT | #10 |
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Richard E. Crislip From: Unknown Registered: 2019-12-21 Posts: 177 |
On Thu, 11 Feb 2016 15:31:20 -0800
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2016-02-17 16:24:17 CT | #11 |
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Rodger A Headifen From: New Zealand Registered: 2006-06-04 Posts: 35 |
Hi All, Just to you people know I also use Windows 10 and Page Stream 5 is running all ok, I have had a few issues in the earlier OS's but I was able to sort them out ok. I think if PS is not installed correctly, problems arise !
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