Index » PageStream Support » Windows » windows 4.1.6.33 beta
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2004-10-20 15:29:14 CT #1

From: Unknown
Registered:
Posts: 0


Deron,

Sorry, but the lastest still gives a program crash in display lib dot
dll when trying to print a previously saved doc.

I tried a different print driver, ie distiller, but same result, so
it deosn't seem to have anything to do with printer, since its not
getting that far. Progress usually stops anywhere from half to three
quarters through sending the info.

Its a ME windows machine

Thanks,

Peter...


2004-10-21 10:58:08 CT #2
Deron Kazmaier
From: United States
Registered: 2006-01-29
Posts: 4639

Well, the only know issue with older documents was fixed in this release.
(It actually had nothing to do with older documents.)

Anyway, please send a sample document that crashes for you to
support@grasshopperllc.com and I'll check it out.

>Deron,
>
>Sorry, but the lastest still gives a program crash in display lib dot
>dll when trying to print a previously saved doc.
>
>I tried a different print driver, ie distiller, but same result, so
>it deosn't seem to have anything to do with printer, since its not
>getting that far. Progress usually stops anywhere from half to three
>quarters through sending the info.
>
>Its a ME windows machine
>
>Thanks,
>
>Peter...


Deron Kazmaier - support@grasshopperllc.com
Grasshopper LLC Publishing -http://www.grasshopperllc.com
PageStream
DTP for Amiga, Linux, Macintosh, and Windows


[Non-text portions of this message have been removed]


2004-10-23 14:16:59 CT #3

From: Unknown
Registered:
Posts: 0


Deron,

It's the same document I sent you a few weeks ago -- a test page. But
it happens with any document I load, and then try and print. I now
know that its nothing to do with print driver, since it happened just
printing to file - a pdf file using distiller. The error is always in
the display library, yet everything displays properly.

There is no problem with the previous non-beta version, except it
didn't print bitmaps. This version looks like it will print bitmaps,
but will only print if I create a document from scratch.

Very strange.


--- In PageStreamWindowsBeta@yahoogroups.com, PageStream Support
<support@g...> wrote:
> Well, the only know issue with older documents was fixed in this
release.
> (It actually had nothing to do with older documents.)
>
> Anyway, please send a sample document that crashes for you to
> support@g... and I'll check it out.
>
> >Deron,
> >
> >Sorry, but the lastest still gives a program crash in display lib
dot
> >dll when trying to print a previously saved doc.
> >
> >I tried a different print driver, ie distiller, but same result, so
> >it deosn't seem to have anything to do with printer, since its not
> >getting that far. Progress usually stops anywhere from half to
three
> >quarters through sending the info.
> >
> >Its a ME windows machine
> >
> >Thanks,
> >
> >Peter...
>
>
> Deron Kazmaier - support@g...
> Grasshopper LLC Publishing -http://www.grasshopperllc.com
>
PageStream DTP for Amiga, Linux, Macintosh, and Windows
>
>
> [Non-text portions of this message have been removed]


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