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2010-03-08 23:50:09 CT #1
hatnette
From: Unknown
Registered: 2009-05-06
Posts: 16

I have been trying to get PageStream5.0.4.46 pro. to work, everything appears to be in order and working but I can't get the program to show a page, whether I load a new page or a page already made from a previous version of PageStream. Everything appears on screen that should be there but not the page. The files are loading O K but not coming up on screen. Has any one any ideas as to what I can do to get around this problem.
Eric


2010-03-08 18:10:00 CT #2
Deron Kazmaier
From: United States
Registered: 2006-01-29
Posts: 4639

hatnette wrote:
> I have been trying to get PageStream5.0.4.46 pro. to work, everything appears to be in order and working but I can't get the program to show a page, whether I load a new page or a page already made from a previous version of PageStream. Everything appears on screen that should be there but not the page. The files are loading O K but not coming up on screen. Has any one any ideas as to what I can do to get around this problem.
> Eric
>
>
>
>

Hello Eric,

Are you getting an actual window with the page control etc, but nothing
displays inside the window, or no window? If you don't see a window,
does it still list the window in the Windows menu in the submenu Show?
If you do see it there, it may be as simple as the window is opening off
the page.

Deron

--
Deron Kazmaier - support@pagestream.org
Grasshopper LLC Publishing -http://www.pagestream.org
PageStream
DTP for Amiga, Linux, Macintosh, and Windows


2010-03-09 02:39:52 CT #3
hatnette
From: Unknown
Registered: 2009-05-06
Posts: 16

--- In PageStreamWindowsBeta@yahoogroups.com, PageStream Support <deron@...> wrote:
>
> hatnette wrote:
> > I have been trying to get PageStream5.0.4.46 pro. to work, everything appears to be in order and working but I can't get the program to show a page, whether I load a new page or a page already made from a previous version of PageStream. Everything appears on screen that should be there but not the page. The files are loading O K but not coming up on screen. Has any one any ideas as to what I can do to get around this problem.
> > Eric
> >
> >
> >
> >
>
> Hello Eric,
>
> Are you getting an actual window with the page control etc, but nothing
> displays inside the window, or no window? If you don't see a window,
> does it still list the window in the Windows menu in the submenu Show?
> If you do see it there, it may be as simple as the window is opening off
> the page.
>
> Deron
>
> --
> Deron Kazmaier - support@...
> Grasshopper LLC Publishing -http://www.pagestream.org
>
PageStream DTP for Amiga, Linux, Macintosh, and Windows
>
Hi Deron
I am getting a menu bar along the top, a toolbar down the left side and they all work, inside these there is a blank grey screen the colour that I have set my work bench background at. The Windows/submenu/hide window, shows Current, others/all and then lists all the files that I have loaded but not come up. The windows/sub menu/show window/says ALL, and then lists all the files that I have loaded.
Eric


2010-03-09 07:49:36 CT #4
Theo J. Zweers
From: Unknown
Registered: 2004-03-11
Posts: 1017

On 9-3-2010 0:50, hatnette wrote:
> I have been trying to get PageStream5.0.4.46 pro. to work, everything appears to be in order and working but I can't get the program to show a page, whether I load a new page or a page already made from a previous version of PageStream. Everything appears on screen that should be there but not the page. The files are loading O K but not coming up on screen. Has any one any ideas as to what I can do to get around this problem.
> Eric
>
>
>
Hi Eric,

This is strange!

What Operating System are you using?
Did it (5.0.4.46) work someday? Did you reinstall PGS again on the same
place? Did you reinstall PGS 5.0.4.46 to another place?
What PGS version did you use, or are you still using, before you
installed this PGS (PGS 5.0.4.4 and older are using a different place
of writing your preferences and so on)?

Many questions, I know.

Theo

--
PageStream Pro 5.0.4.46 on Windows XP Media Center SP3 (Dutch)
Intel Dual Core 6400 at 2.13 GHz and 1 GB RAM


2010-03-09 07:41:05 CT #5
hatnette
From: Unknown
Registered: 2009-05-06
Posts: 16

--- In PageStreamWindowsBeta@yahoogroups.com, Theo Zweers <tjzwrs@...> wrote:
>
> On 9-3-2010 0:50, hatnette wrote:
> > I have been trying to get PageStream5.0.4.46 pro. to work, everything appears to be in order and working but I can't get the program to show a page, whether I load a new page or a page already made from a previous version of PageStream. Everything appears on screen that should be there but not the page. The files are loading O K but not coming up on screen. Has any one any ideas as to what I can do to get around this problem.
> > Eric
> >
> >
> >
> Hi Eric,
>
> This is strange!
>
> What Operating System are you using?
> Did it (5.0.4.46) work someday? Did you reinstall PGS again on the same
> place? Did you reinstall PGS 5.0.4.46 to another place?
> What PGS version did you use, or are you still using, before you
> installed this PGS (PGS 5.0.4.4 and older are using a different place
> of writing your preferences and so on)?
>
> Many questions, I know.
>
> Theo
>
> --
> PageStream Pro 5.0.4.46 on Windows XP Media Center SP3 (Dutch)
> Intel Dual Core 6400 at 2.13 GHz and 1 GB RAM
>
Hi Theo
I am using WindowsXP SP3.
5.0.4.46 did work a long time ago, I have been using 5.0.4.4 for around a year now and am still using as my main PageStream program. I did a clean install in a new folder. both programs are installed but in different folders with different names. I feel the problem is on my computer somewhere otherwise someone else would have picked up on it.
Any help Theo, thanks a lot


2010-03-09 09:24:26 CT #6
Theo J. Zweers
From: Unknown
Registered: 2004-03-11
Posts: 1017

Op 9-3-2010 8:41, hatnette schreef:
>
> --- In PageStreamWindowsBeta@yahoogroups.com, Theo Zweers<tjzwrs@...> wrote:
>
>> On 9-3-2010 0:50, hatnette wrote:
>>
>>> I have been trying to get PageStream5.0.4.46 pro. to work, everything appears to be in order and working but I can't get the program to show a page, whether I load a new page or a page already made from a previous version of PageStream. Everything appears on screen that should be there but not the page. The files are loading O K but not coming up on screen. Has any one any ideas as to what I can do to get around this problem.
>>> Eric
>>>
>>>
>>>
>>>
>> Hi Eric,
>>
>> This is strange!
>>
>> What Operating System are you using?
>> Did it (5.0.4.46) work someday? Did you reinstall PGS again on the same
>> place? Did you reinstall PGS 5.0.4.46 to another place?
>> What PGS version did you use, or are you still using, before you
>> installed this PGS (PGS 5.0.4.4 and older are using a different place
>> of writing your preferences and so on)?
>>
>> Many questions, I know.
>>
>> Theo
>>
>> --
>> PageStream Pro 5.0.4.46 on Windows XP Media Center SP3 (Dutch)
>> Intel Dual Core 6400 at 2.13 GHz and 1 GB RAM
>>
>>
> Hi Theo
> I am using WindowsXP SP3.
> 5.0.4.46 did work a long time ago, I have been using 5.0.4.4 for around a year now and am still using as my main PageStream program. I did a clean install in a new folder. both programs are installed but in different folders with different names. I feel the problem is on my computer somewhere otherwise someone else would have picked up on it.
> Any help Theo, thanks a lot
>
>

OK,

but what you didn't mention is if you worked or played before with, lets
say, 5.0.4.17 and newer.

The newer PGS's are now placing its information not in
PageStream/userPrefs like PGS 5.0.4.4 and older did.
It's now in C:\Documents and Settings\Your Account name\Application
Data\PageStream5, where 'Your Account name' is the name you use to enter
your system, if you have more than one account on your system.
And every PGS from PGS 5.0.4.4 is now working with that folder. It has
more advances than dis-advances. Every new PGS you install works like
you worked before, without reworking to that. But it has some
dis-advances if there is something wrong in a file (probably
PageStream5.ini).

If you don't see this Application Data folder than you should go to
Extra/ Folder Options (or something like that, I simply translate this
from my Dutch system).
In the second tab (Display?) there is a 'Hidden Files and Folders' near
the bottom. Just click on the button 'Show Hidden Files and Folders'.
Now you should see the Folders.

Now delete or rename the PageStream5 folder in the Application Data
folder (or simply rename PageStream5.ini).

Start PGS again, you should enter all the information before PGS starts
up again.

Don't expect an answer from me in a couple of hours, because I have some
other things to do. Amongst that is: I want to expand my internal memory
from 1 to 2 GB (yesterday that failed).

Good luck,

Theo

--
PageStream Pro 5.0.4.46 on Windows XP Media Center SP3 (Dutch)
Intel Dual Core 6400 at 2.13 GHz and 1 GB RAM


2010-03-09 21:35:17 CT #7
hatnette
From: Unknown
Registered: 2009-05-06
Posts: 16

--- In PageStreamWindowsBeta@yahoogroups.com, Theo Zweers <tjzwrs@...> wrote:
>
> Op 9-3-2010 8:41, hatnette schreef:
> >
> > --- In PageStreamWindowsBeta@yahoogroups.com, Theo Zweers<tjzwrs@> wrote:
> >
> >> On 9-3-2010 0:50, hatnette wrote:
> >>
> >>> I have been trying to get PageStream5.0.4.46 pro. to work, everything appears to be in order and working but I can't get the program to show a page, whether I load a new page or a page already made from a previous version of PageStream. Everything appears on screen that should be there but not the page. The files are loading O K but not coming up on screen. Has any one any ideas as to what I can do to get around this problem.
> >>> Eric
> >>>
> >>>
> >>>
> >>>
> >> Hi Eric,
> >>
> >> This is strange!
> >>
> >> What Operating System are you using?
> >> Did it (5.0.4.46) work someday? Did you reinstall PGS again on the same
> >> place? Did you reinstall PGS 5.0.4.46 to another place?
> >> What PGS version did you use, or are you still using, before you
> >> installed this PGS (PGS 5.0.4.4 and older are using a different place
> >> of writing your preferences and so on)?
> >>
> >> Many questions, I know.
> >>
> >> Theo
> >>
> >> --
> >> PageStream Pro 5.0.4.46 on Windows XP Media Center SP3 (Dutch)
> >> Intel Dual Core 6400 at 2.13 GHz and 1 GB RAM
> >>
> >>
> > Hi Theo
> > I am using WindowsXP SP3.
> > 5.0.4.46 did work a long time ago, I have been using 5.0.4.4 for around a year now and am still using as my main PageStream program. I did a clean install in a new folder. both programs are installed but in different folders with different names. I feel the problem is on my computer somewhere otherwise someone else would have picked up on it.
> > Any help Theo, thanks a lot
> >
> >
>
> OK,
>
> but what you didn't mention is if you worked or played before with, lets
> say, 5.0.4.17 and newer.
>
> The newer PGS's are now placing its information not in
> PageStream/userPrefs like PGS 5.0.4.4 and older did.
> It's now in C:\Documents and Settings\Your Account name\Application
> Data\PageStream5, where 'Your Account name' is the name you use to enter
> your system, if you have more than one account on your system.
> And every PGS from PGS 5.0.4.4 is now working with that folder. It has
> more advances than dis-advances. Every new PGS you install works like
> you worked before, without reworking to that. But it has some
> dis-advances if there is something wrong in a file (probably
> PageStream5.ini).
>
> If you don't see this Application Data folder than you should go to
> Extra/ Folder Options (or something like that, I simply translate this
> from my Dutch system).
> In the second tab (Display?) there is a 'Hidden Files and Folders' near
> the bottom. Just click on the button 'Show Hidden Files and Folders'.
> Now you should see the Folders.
>
> Now delete or rename the PageStream5 folder in the Application Data
> folder (or simply rename PageStream5.ini).
>
> Start PGS again, you should enter all the information before PGS starts
> up again.
>
> Don't expect an answer from me in a couple of hours, because I have some
> other things to do. Amongst that is: I want to expand my internal memory
> from 1 to 2 GB (yesterday that failed).
>
> Good luck,
>
> Theo
>
> --
> PageStream Pro 5.0.4.46 on Windows XP Media Center SP3 (Dutch)
> Intel Dual Core 6400 at 2.13 GHz and 1 GB RAM
>
Hi Theo
I have found the .ini file in Document and settings it appears to be O K. Going back over my memory, when I used the program (5.0.4.46) last (May 2009) the reason I removed it from my computer was that it didn't shut itself down completely, it left one file still working(average.eff) it doesn't do that now but then it appears not to be starting up completely now either. Yes, the file (average.eff) is in the Pagestream program, I've checked. I feel there has to be a link here somewhere.
Eric


2010-03-09 15:08:12 CT #8
Deron Kazmaier
From: United States
Registered: 2006-01-29
Posts: 4639


>
> I have found the .ini file in Document and settings it appears to be O K.

How did you judge it was ok? The issue at hand is that PageStream has a
pref item that tells PageStream where to open a new window. If that pref
item says to open off the screen, then that is some versions will do and
you are screwed. You need to either delete the pref item line, or the
entire pref file.

> Going back over my memory, when I used the program (5.0.4.46) last (May 2009) the reason I removed it from my computer was that it didn't shut itself down completely, it left one file still working(average.eff)

I never heard that before, and the Average effect module is treated the
same as a few dozen other modules. They are not independent processes,
so they are never really "working". The only think I can think of is
that something might not get freed from memory, but I would expect all
modules to suffer that if true. If you have some way to reproduce the
problem, I'll certainly take a look at it. Unreported bugs rarely get
resolved Smile

> it doesn't do that now but then it appears not to be starting up completely now either. Yes, the file (average.eff) is in the Pagestream program, I've checked. I feel there has to be a link here somewhere.
>

I doubt it, but bugs can be mysterious. In the case of your documents
opening off screen, the solution is very simple. See above!

> Eric
>
>
>


--
Deron Kazmaier - support@pagestream.org
Grasshopper LLC Publishing -http://www.pagestream.org
PageStream
DTP for Amiga, Linux, Macintosh, and Windows


2010-03-10 07:57:53 CT #9
hatnette
From: Unknown
Registered: 2009-05-06
Posts: 16

--- In PageStreamWindowsBeta@yahoogroups.com, PageStream Support <deron@...> wrote:
>
>
> >
> > I have found the .ini file in Document and settings it appears to be O K.
>
> How did you judge it was ok? The issue at hand is that PageStream has a
> pref item that tells PageStream where to open a new window. If that pref
> item says to open off the screen, then that is some versions will do and
> you are screwed. You need to either delete the pref item line, or the
> entire pref file.
>
> > Going back over my memory, when I used the program (5.0.4.46) last (May 2009) the reason I removed it from my computer was that it didn't shut itself down completely, it left one file still working(average.eff)
>
> I never heard that before, and the Average effect module is treated the
> same as a few dozen other modules. They are not independent processes,
> so they are never really "working". The only think I can think of is
> that something might not get freed from memory, but I would expect all
> modules to suffer that if true. If you have some way to reproduce the
> problem, I'll certainly take a look at it. Unreported bugs rarely get
> resolved Smile
>
> > it doesn't do that now but then it appears not to be starting up completely now either. Yes, the file (average.eff) is in the Pagestream program, I've checked. I feel there has to be a link here somewhere.
> >
>
> I doubt it, but bugs can be mysterious. In the case of your documents
> opening off screen, the solution is very simple. See above!
>
> > Eric
> >
> >
> >
>
>
> --
> Deron Kazmaier - support@...
> Grasshopper LLC Publishing -http://www.pagestream.org
>
PageStream DTP for Amiga, Linux, Macintosh, and Windows
>
Hi Deron
I deleted the whole .ini file and started a new file, this worked, I now have a page to work on but this now brings back the old bug as reported on May 6 2009 message No1874 (it leaves average,eff still running when I shut down? This I now remeber was the reason I took it off, other than that it's fine no my machine.
Eric


2010-03-10 09:23:45 CT #10
Theo J. Zweers
From: Unknown
Registered: 2004-03-11
Posts: 1017

>
>
> --- In PageStreamWindowsBeta@yahoogroups.com, PageStream Support
> <deron@...> wrote:
>>
>>
>> >
>> > I have found the .ini file in Document and settings it appears to be O
>> K.
>>
>> How did you judge it was ok? The issue at hand is that PageStream has a
>> pref item that tells PageStream where to open a new window. If that pref
>> item says to open off the screen, then that is some versions will do and
>> you are screwed. You need to either delete the pref item line, or the
>> entire pref file.
>>
>> > Going back over my memory, when I used the program (5.0.4.46) last
>> (May 2009) the reason I removed it from my computer was that it didn't
>> shut itself down completely, it left one file still
>> working(average.eff)
>>
>> I never heard that before, and the Average effect module is treated the
>> same as a few dozen other modules. They are not independent processes,
>> so they are never really "working". The only think I can think of is
>> that something might not get freed from memory, but I would expect all
>> modules to suffer that if true. If you have some way to reproduce the
>> problem, I'll certainly take a look at it. Unreported bugs rarely get
>> resolved Smile
>>
>> > it doesn't do that now but then it appears not to be starting up
>> completely now either. Yes, the file (average.eff) is in the
>> Pagestream program, I've checked. I feel there has to be a link here
>> somewhere.
>> >
>>
>> I doubt it, but bugs can be mysterious. In the case of your documents
>> opening off screen, the solution is very simple. See above!
>>
>> > Eric
>> >
>> >
>> >
>>
>>
>> --
>> Deron Kazmaier - support@...
>> Grasshopper LLC Publishing -http://www.pagestream.org
>>
PageStream DTP for Amiga, Linux, Macintosh, and Windows
>>
> Hi Deron
> I deleted the whole .ini file and started a new file, this worked, I now
> have a page to work on but this now brings back the old bug as reported on
> May 6 2009 message No1874 (it leaves average,eff still running when I
> shut down? This I now remeber was the reason I took it off, other than
> that it's fine no my machine.
> Eric

My computer is now really broke down, so I,m answering this in webmail.
Hopefully I have my computer back this day, but I keep my fingers crossed.

How can you tell that average.eff is still around when closing PGS?
Ctrl-Alt-Del? Is there an item which says that Process Average.eff is there?


Theo


2010-03-10 10:07:19 CT #11
Deron Kazmaier
From: United States
Registered: 2006-01-29
Posts: 4639

>
>>> Going back over my memory, when I used the program (5.0.4.46) last (May 2009) the reason I removed it from my computer was that it didn't shut itself down completely, it left one file still working(average.eff)
>>>
>> I never heard that before, and the Average effect module is treated the
>> same as a few dozen other modules. They are not independent processes,
>> so they are never really "working". The only think I can think of is
>> that something might not get freed from memory, but I would expect all
>> modules to suffer that if true. If you have some way to reproduce the
>> problem, I'll certainly take a look at it. Unreported bugs rarely get
>> resolved Smile
>>
>>
>>
> Hi Deron
> I deleted the whole .ini file and started a new file, this worked, I now have a page to work on but this now brings back the old bug as reported on May 6 2009 message No1874 (it leaves average,eff still running when I shut down? This I now remeber was the reason I took it off, other than that it's fine no my machine.
> Eric
>
>

Ok, what steps would I take to reproduce this problem? How do you
determine that average.eff is still running?

For example:

1) Run PageStream5
2) Create a new document
3) Quit PageStream
4) Press ctrl-alt-delete and look under processes for average.eff

(which by the way I did those steps and no program or process related in
any way to PageStream is still listed).

Deron

--
Deron Kazmaier - support@pagestream.org
Grasshopper LLC Publishing -http://www.pagestream.org
PageStream
DTP for Amiga, Linux, Macintosh, and Windows


2010-03-11 21:53:38 CT #12
hatnette
From: Unknown
Registered: 2009-05-06
Posts: 16

--- In PageStreamWindowsBeta@yahoogroups.com, PageStream Support <deron@...> wrote:
>
> >
> >>> Going back over my memory, when I used the program (5.0.4.46) last (May 2009) the reason I removed it from my computer was that it didn't shut itself down completely, it left one file still working(average.eff)
> >>>
> >> I never heard that before, and the Average effect module is treated the
> >> same as a few dozen other modules. They are not independent processes,
> >> so they are never really "working". The only think I can think of is
> >> that something might not get freed from memory, but I would expect all
> >> modules to suffer that if true. If you have some way to reproduce the
> >> problem, I'll certainly take a look at it. Unreported bugs rarely get
> >> resolved Smile
> >>
> >>
> >>
> > Hi Deron
> > I deleted the whole .ini file and started a new file, this worked, I now have a page to work on but this now brings back the old bug as reported on May 6 2009 message No1874 (it leaves average,eff still running when I shut down? This I now remeber was the reason I took it off, other than that it's fine no my machine.
> > Eric
> >
> >
>
> Ok, what steps would I take to reproduce this problem? How do you
> determine that average.eff is still running?
>
> For example:
>
> 1) Run PageStream5
> 2) Create a new document
> 3) Quit PageStream
> 4) Press ctrl-alt-delete and look under processes for average.eff
>
> (which by the way I did those steps and no program or process related in
> any way to PageStream is still listed).
>
> Deron
>
> --
> Deron Kazmaier - support@...
> Grasshopper LLC Publishing -http://www.pagestream.org
>
PageStream DTP for Amiga, Linux, Macintosh, and Windows
>
Hi Deron
To answer you on how do I determine what files are being left behind still working after shutting down pageStream5.0.4.46 .I tried to delete the whole PageStream folder. The delete program stops when it comes to a file that is still being used and I tell the program to skip that file, I got 21 .eff files that were still being used. I think it must have been all of the .lan files as I stopped counting at around the ten mark as I was going a little crossed eyed. The ctrl+Alt+Del showed 41.256K still being used by PageStream. I put a lot of work in to what could be wrong yesterday. I haven't got the answer but what I have found is that if I start (5.0.4.46) from within the program using the PageStrean5Pro.exe there is no problem on my machine and it shuts down cleanly leaving nothing behind still running. If I start PageStream from the desktop icon it works O K but on shutting down it leaves a whole bunch of files still running. This is consistant and re-acts this way every time on my machine.
Eric


2010-03-12 08:08:39 CT #13
Theo J. Zweers
From: Unknown
Registered: 2004-03-11
Posts: 1017

On Thu, 11 Mar 2010 21:53:38 -0000, "hatnette" <hatnette@yahoo.com> wrote:
> --- In PageStreamWindowsBeta@yahoogroups.com, PageStream Support
> <deron@...> wrote:
>>
>> >
>> >>> Going back over my memory, when I used the program (5.0.4.46) last
>> >>> (May 2009) the reason I removed it from my computer was that it
>> >>> didn't shut itself down completely, it left one file still
>> >>> working(average.eff)
>> >>>
>> >> I never heard that before, and the Average effect module is treated
>> >> the
>> >> same as a few dozen other modules. They are not independent
>> >> processes,
>> >> so they are never really "working". The only think I can think of is

>> >> that something might not get freed from memory, but I would expect
>> >> all
>> >> modules to suffer that if true. If you have some way to reproduce
the
>> >> problem, I'll certainly take a look at it. Unreported bugs rarely
get
>> >> resolved Smile
>> >>
>> >>
>> >>
>> > Hi Deron
>> > I deleted the whole .ini file and started a new file, this worked, I
>> > now have a page to work on but this now brings back the old bug as
>> > reported on May 6 2009 message No1874 (it leaves average,eff still
>> > running when I shut down? This I now remeber was the reason I took
it
>> > off, other than that it's fine no my machine.
>> > Eric
>> >
>> >
>>
>> Ok, what steps would I take to reproduce this problem? How do you
>> determine that average.eff is still running?
>>
>> For example:
>>
>> 1) Run PageStream5
>> 2) Create a new document
>> 3) Quit PageStream
>> 4) Press ctrl-alt-delete and look under processes for average.eff
>>
>> (which by the way I did those steps and no program or process related
in
>> any way to PageStream is still listed).
>>
>> Deron
>>
>> --
>> Deron Kazmaier - support@...
>> Grasshopper LLC Publishing -http://www.pagestream.org
>>
PageStream DTP for Amiga, Linux, Macintosh, and Windows
>>
> Hi Deron
> To answer you on how do I determine what files are being left behind
still
> working after shutting down pageStream5.0.4.46 .I tried to delete the
whole
> PageStream folder. The delete program stops when it comes to a file
that
> is still being used and I tell the program to skip that file, I got 21
.eff
> files that were still being used. I think it must have been all of the
> .lan files as I stopped counting at around the ten mark as I was going a
> little crossed eyed. The ctrl+Alt+Del showed 41.256K still being used
by
> PageStream. I put a lot of work in to what could be wrong yesterday. I
> haven't got the answer but what I have found is that if I start
(5.0.4.46)
> from within the program using the PageStrean5Pro.exe there is no problem
on
> my machine and it shuts down cleanly leaving nothing behind still
running.
> If I start PageStream from the desktop icon it works O K but on shutting
> down it leaves a whole bunch of files still running. This is consistant
> and re-acts this way every time on my machine.
> Eric
>

Hi Eric,

You mean that only after using PGS from the deskktop icon it stays in
memory after quiting PGS.
And just double clicking, in the PGS folder, on PageStream5Pro.exe, PGS
cleares itself from memory after quiting PGS.
Strange indeed! Never seen this behavior, because I didn't look for this.

Just trying to understand: how do you close PGS? Because there is a wrong
way to close PGS. And it stays in memory (Ctrl-ALt-Del, in Processes). You
can stop that PGS by ending the Process PageStream5Pro.exe in Processes.

I can't seek, on my computer, what the wrong way to quit PGS was, or under
what conditions (probably a crash). My computer is really dead, so maybe I
buy me a new one, but then with Windows 7 (Ah, I see new problems Wink, and
not only with PGS). And I am not sure if I can have my old emails back...
I am writing this on a dead slow notebook.

Deleting PGS from the harddisk?
Only exe files stay in memory. So if you delete a folder it starts
deleting all but PageStream.exe. It doesn't delete at random, but when it
reach PageStream.exe it stops if that is still in memory. If you reach a
filter.eff which you was using in PGS, it stops there (you will never see a
filter.eff in Processes).
So, if you quit PGS the wrong way (well, it stays in memory), you cannot
delete the whole folder!
And this has nothing to do with a .eff which stays in the folder.

Anyway I use PGS from the desktop icon, as from Start (Programms). Also
from a PGS.exe icon in the PageStream folder (to use an older PGS version,
or newer PGS if I am not sure if it works all right).


Theo


2010-03-12 09:33:47 CT #14
Richard E. Crislip
From: Unknown
Registered: 2019-12-21
Posts: 177

On Friday 12 March 2010 02:08:39 am tjzwrs wrote:
> On Thu, 11 Mar 2010 21:53:38 -0000, "hatnette" <hatnette@yahoo.com> wrote:
> > --- In PageStreamWindowsBeta@yahoogroups.com, PageStream Support
> >
> > <deron@...> wrote:
> >> >>> Going back over my memory, when I used the program (5.0.4.46) last
> >> >>> (May 2009) the reason I removed it from my computer was that it
> >> >>> didn't shut itself down completely, it left one file still
> >> >>> working(average.eff)
> >> >>
> >> >> I never heard that before, and the Average effect module is treated
> >> >> the
> >> >> same as a few dozen other modules. They are not independent
> >> >> processes,
> >> >> so they are never really "working". The only think I can think of is
> >> >>
> >> >> that something might not get freed from memory, but I would expect
> >> >> all
> >> >> modules to suffer that if true. If you have some way to reproduce
>
> the
>
> >> >> problem, I'll certainly take a look at it. Unreported bugs rarely
>
> get
>
> >> >> resolved Smile
> >> >
> >> > Hi Deron
> >> > I deleted the whole .ini file and started a new file, this worked, I
> >> > now have a page to work on but this now brings back the old bug as
> >> > reported on May 6 2009 message No1874 (it leaves average,eff still
> >> > running when I shut down? This I now remeber was the reason I took
>
> it
>
> >> > off, other than that it's fine no my machine.
> >> > Eric
> >>
> >> Ok, what steps would I take to reproduce this problem? How do you
> >> determine that average.eff is still running?
> >>
> >> For example:
> >>
> >> 1) Run PageStream5
> >> 2) Create a new document
> >> 3) Quit PageStream
> >> 4) Press ctrl-alt-delete and look under processes for average.eff
> >>
> >> (which by the way I did those steps and no program or process related
>
> in
>
> >> any way to PageStream is still listed).
> >>
> >> Deron
> >
> > Hi Deron
> > To answer you on how do I determine what files are being left behind
>
> still
>
> > working after shutting down pageStream5.0.4.46 .I tried to delete the
>
> whole
>
> > PageStream folder. The delete program stops when it comes to a file
>
> that
>
> > is still being used and I tell the program to skip that file, I got 21
>
> .eff
>
> > files that were still being used. I think it must have been all of the
> > .lan files as I stopped counting at around the ten mark as I was going a
> > little crossed eyed. The ctrl+Alt+Del showed 41.256K still being used
>
> by
>
> > PageStream. I put a lot of work in to what could be wrong yesterday. I
> > haven't got the answer but what I have found is that if I start
>
> (5.0.4.46)
>
> > from within the program using the PageStrean5Pro.exe there is no problem
>
> on
>
> > my machine and it shuts down cleanly leaving nothing behind still
>
> running.
>
> > If I start PageStream from the desktop icon it works O K but on shutting
> > down it leaves a whole bunch of files still running. This is consistant
> > and re-acts this way every time on my machine.
> > Eric
>
> Hi Eric,
>
> You mean that only after using PGS from the deskktop icon it stays in
> memory after quiting PGS.
> And just double clicking, in the PGS folder, on PageStream5Pro.exe, PGS
> cleares itself from memory after quiting PGS.
> Strange indeed! Never seen this behavior, because I didn't look for this.
>
> Just trying to understand: how do you close PGS? Because there is a wrong
> way to close PGS. And it stays in memory (Ctrl-ALt-Del, in Processes). You
> can stop that PGS by ending the Process PageStream5Pro.exe in Processes.
>
> I can't seek, on my computer, what the wrong way to quit PGS was, or under
> what conditions (probably a crash). My computer is really dead, so maybe I
> buy me a new one, but then with Windows 7 (Ah, I see new problems Wink, and
> not only with PGS). And I am not sure if I can have my old emails back...
> I am writing this on a dead slow notebook.
>
> Deleting PGS from the harddisk?
> Only exe files stay in memory. So if you delete a folder it starts
> deleting all but PageStream.exe. It doesn't delete at random, but when it
> reach PageStream.exe it stops if that is still in memory. If you reach a
> filter.eff which you was using in PGS, it stops there (you will never see a
> filter.eff in Processes).
> So, if you quit PGS the wrong way (well, it stays in memory), you cannot
> delete the whole folder!
> And this has nothing to do with a .eff which stays in the folder.
>
> Anyway I use PGS from the desktop icon, as from Start (Programms). Also
> from a PGS.exe icon in the PageStream folder (to use an older PGS version,
> or newer PGS if I am not sure if it works all right).
>
>
> Theo
>
PMFBI, but, I experienced that same problem but with Firefox... I wonder if
this is a Winderz problem?? Once that executable was left behind (for Firefox
anyway) the only way to get rid of it was to restart the machine. Windows 7
seems to have resolved that problem.

2010-03-12 17:25:31 CT #15
Theo J. Zweers
From: Unknown
Registered: 2004-03-11
Posts: 1017

[...]

>> Hi Eric,
>>
>> You mean that only after using PGS from the deskktop icon it stays in
>> memory after quiting PGS.
>> And just double clicking, in the PGS folder, on PageStream5Pro.exe, PGS
>> cleares itself from memory after quiting PGS.
>> Strange indeed! Never seen this behavior, because I didn't look for
>> this.
>>
>> Just trying to understand: how do you close PGS? Because there is a
>> wrong
>> way to close PGS. And it stays in memory (Ctrl-ALt-Del, in Processes).
>> You
>> can stop that PGS by ending the Process PageStream5Pro.exe in Processes.
>>
>> I can't seek, on my computer, what the wrong way to quit PGS was, or
>> under
>> what conditions (probably a crash). My computer is really dead, so maybe
>> I
>> buy me a new one, but then with Windows 7 (Ah, I see new problems Wink,
>> and
>> not only with PGS). And I am not sure if I can have my old emails
>> back...
>> I am writing this on a dead slow notebook.
>>
>> Deleting PGS from the harddisk?
>> Only exe files stay in memory. So if you delete a folder it starts
>> deleting all but PageStream.exe. It doesn't delete at random, but when
>> it
>> reach PageStream.exe it stops if that is still in memory. If you reach a
>> filter.eff which you was using in PGS, it stops there (you will never
>> see a
>> filter.eff in Processes).
>> So, if you quit PGS the wrong way (well, it stays in memory), you cannot
>> delete the whole folder!
>> And this has nothing to do with a .eff which stays in the folder.
>>
>> Anyway I use PGS from the desktop icon, as from Start (Programms). Also
>> from a PGS.exe icon in the PageStream folder (to use an older PGS
>> version,
>> or newer PGS if I am not sure if it works all right).
>>
>>
>> Theo
>>
> PMFBI, but, I experienced that same problem but with Firefox... I wonder
> if
> this is a Winderz problem?? Once that executable was left behind (for
> Firefox
> anyway) the only way to get rid of it was to restart the machine. Windows
> 7
> seems to have resolved that problem.

Hi,

PMFBI? (Prime Minister, Federal Bureau of Investigation? OK: Pardon Me For
Butting In) No problem with that. I could be wrong too, you see!

Ehm, what problem?
I usely work with Firefox, and no problem with that.
Well wait, I noticed some crashes with Firefox lately, and I restarted
Firefox too soon. Windows said that there was still a Firefox running. But
after 30 seconds or so, Firefox starts as usual (after another start). I
had tremendous problems with a too low internal memory (1 GB), and
probably the latest McAfee: a slow system.

So, I don't had both of those problems, Firefox or PageStream on a XP
machine.

Theo

2010-03-13 19:29:15 CT #16
Richard E. Crislip
From: Unknown
Registered: 2019-12-21
Posts: 177

On Friday 12 March 2010 11:25:31 am tjzwrs@xs4all.nl wrote:
> [...]
>
> >> Hi Eric,
> >>
> >> You mean that only after using PGS from the deskktop icon it stays in
> >> memory after quiting PGS.
> >> And just double clicking, in the PGS folder, on PageStream5Pro.exe, PGS
> >> cleares itself from memory after quiting PGS.
> >> Strange indeed! Never seen this behavior, because I didn't look for
> >> this.
> >>
> >> Just trying to understand: how do you close PGS? Because there is a
> >> wrong
> >> way to close PGS. And it stays in memory (Ctrl-ALt-Del, in Processes).
> >> You
> >> can stop that PGS by ending the Process PageStream5Pro.exe in Processes.
> >>
> >> I can't seek, on my computer, what the wrong way to quit PGS was, or
> >> under
> >> what conditions (probably a crash). My computer is really dead, so maybe
> >> I
> >> buy me a new one, but then with Windows 7 (Ah, I see new problems Wink,
> >> and
> >> not only with PGS). And I am not sure if I can have my old emails
> >> back...
> >> I am writing this on a dead slow notebook.
> >>
> >> Deleting PGS from the harddisk?
> >> Only exe files stay in memory. So if you delete a folder it starts
> >> deleting all but PageStream.exe. It doesn't delete at random, but when
> >> it
> >> reach PageStream.exe it stops if that is still in memory. If you reach a
> >> filter.eff which you was using in PGS, it stops there (you will never
> >> see a
> >> filter.eff in Processes).
> >> So, if you quit PGS the wrong way (well, it stays in memory), you cannot
> >> delete the whole folder!
> >> And this has nothing to do with a .eff which stays in the folder.
> >>
> >> Anyway I use PGS from the desktop icon, as from Start (Programms). Also
> >> from a PGS.exe icon in the PageStream folder (to use an older PGS
> >> version,
> >> or newer PGS if I am not sure if it works all right).
> >>
> >>
> >> Theo
> >
> > PMFBI, but, I experienced that same problem but with Firefox... I wonder
> > if
> > this is a Winderz problem?? Once that executable was left behind (for
> > Firefox
> > anyway) the only way to get rid of it was to restart the machine. Windows
> > 7
> > seems to have resolved that problem.
>
> Hi,
>
> PMFBI? (Prime Minister, Federal Bureau of Investigation? OK: Pardon Me For
> Butting In) No problem with that. I could be wrong too, you see!
>
> Ehm, what problem?
> I usely work with Firefox, and no problem with that.
> Well wait, I noticed some crashes with Firefox lately, and I restarted
> Firefox too soon. Windows said that there was still a Firefox running. But
> after 30 seconds or so, Firefox starts as usual (after another start). I
> had tremendous problems with a too low internal memory (1 GB), and
> probably the latest McAfee: a slow system.
>
> So, I don't had both of those problems, Firefox or PageStream on a XP
> machine.
>
> Theo
>
OK Probably not the same problem then. BTW I was running Vista when I began
experiencing the Firefox problems. That lagacy code would not go away
regardless how long I waited. A restart was the only solution until I
installed Windows 7. Also the problem did not start until after Firefox
updated itself, but I do not know what version it was. The only reason I
butted in was it did souind very similar to the PS problem being experienced.
But if the problem is on XP... definately a different problem.

2010-03-14 08:34:33 CT #17
Theo J. Zweers
From: Unknown
Registered: 2004-03-11
Posts: 1017

> On Friday 12 March 2010 11:25:31 am tjzwrs@xs4all.nl wrote:
>>
>> So, I don't had both of those problems, Firefox or PageStream on a XP
>> machine.
>>
>> Theo
>>
> OK Probably not the same problem then. BTW I was running Vista when I
> began
> experiencing the Firefox problems. That lagacy code would not go away
> regardless how long I waited. A restart was the only solution until I
> installed Windows 7. Also the problem did not start until after Firefox
> updated itself, but I do not know what version it was. The only reason I
> butted in was it did souind very similar to the PS problem being
> experienced.
> But if the problem is on XP... definately a different problem.
>

Small correction: the Firefox problem is only on your XP-system.

I am now busy with the wonder world of Windows 7 (after years of XP).

Theo

2010-03-14 23:23:34 CT #18
Richard E. Crislip
From: Unknown
Registered: 2019-12-21
Posts: 177

On Sunday 14 March 2010 03:34:33 am tjzwrs@xs4all.nl wrote:
> > On Friday 12 March 2010 11:25:31 am tjzwrs@xs4all.nl wrote:
> >> So, I don't had both of those problems, Firefox or PageStream on a XP
> >> machine.
> >>
> >> Theo
> >
> > OK Probably not the same problem then. BTW I was running Vista when I
> > began
> > experiencing the Firefox problems. That lagacy code would not go away
> > regardless how long I waited. A restart was the only solution until I
> > installed Windows 7. Also the problem did not start until after Firefox
> > updated itself, but I do not know what version it was. The only reason I
> > butted in was it did souind very similar to the PS problem being
> > experienced.
> > But if the problem is on XP... definately a different problem.
>
> Small correction: the Firefox problem is only on your XP-system.
>
Actually it was on my Vista system. Windows 7 cured it.

> I am now busy with the wonder world of Windows 7 (after years of XP).

HeHe you should try Windows Server 2008... Gawd I spent the entire weekend
getting it to install on my stinking server 8-P
>
> Theo
>

2010-03-15 07:59:30 CT #19
Theo J. Zweers
From: Unknown
Registered: 2004-03-11
Posts: 1017

On 15-3-2010 4:23, richec wrote:
> On Sunday 14 March 2010 03:34:33 am tjzwrs@xs4all.nl wrote:
>
>>> On Friday 12 March 2010 11:25:31 am tjzwrs@xs4all.nl wrote:
>>>
>>>> So, I don't had both of those problems, Firefox or PageStream on a XP
>>>> machine.
>>>>
>>>> Theo
>>>>
>>> OK Probably not the same problem then. BTW I was running Vista when I
>>> began
>>> experiencing the Firefox problems. That lagacy code would not go away
>>> regardless how long I waited. A restart was the only solution until I
>>> installed Windows 7. Also the problem did not start until after Firefox
>>> updated itself, but I do not know what version it was. The only reason I
>>> butted in was it did souind very similar to the PS problem being
>>> experienced.
>>> But if the problem is on XP... definately a different problem.
>>>
>> Small correction: the Firefox problem is only on your XP-system.
>>
>>
> Actually it was on my Vista system. Windows 7 cured it.
>
>
>> I am now busy with the wonder world of Windows 7 (after years of XP).
>>
> HeHe you should try Windows Server 2008... Gawd I spent the entire weekend
> getting it to install on my stinking server 8-P
>
>> Theo
>>

Ha, ha! I've recovered all my email. Back in business!
Just see PGS and a document with text (and pictures). Not bad for PGS
and Windows 7 Wink .

Theo

PGS 5.0.4.46 on Windows 7 Smile
2 GB

2010-03-16 01:52:19 CT #20
hatnette
From: Unknown
Registered: 2009-05-06
Posts: 16

--- In PageStreamWindowsBeta@yahoogroups.com, Theo Zweers <tjzwrs@...> wrote:
>
> On 15-3-2010 4:23, richec wrote:
> > On Sunday 14 March 2010 03:34:33 am tjzwrs@... wrote:
> >
> >>> On Friday 12 March 2010 11:25:31 am tjzwrs@... wrote:
> >>>
> >>>> So, I don't had both of those problems, Firefox or PageStream on a XP
> >>>> machine.
> >>>>
> >>>> Theo
> >>>>
> >>> OK Probably not the same problem then. BTW I was running Vista when I
> >>> began
> >>> experiencing the Firefox problems. That lagacy code would not go away
> >>> regardless how long I waited. A restart was the only solution until I
> >>> installed Windows 7. Also the problem did not start until after Firefox
> >>> updated itself, but I do not know what version it was. The only reason I
> >>> butted in was it did souind very similar to the PS problem being
> >>> experienced.
> >>> But if the problem is on XP... definately a different problem.
> >>>
> >> Small correction: the Firefox problem is only on your XP-system.
> >>
> >>
> > Actually it was on my Vista system. Windows 7 cured it.
> >
> >
> >> I am now busy with the wonder world of Windows 7 (after years of XP).
> >>
> > HeHe you should try Windows Server 2008... Gawd I spent the entire weekend
> > getting it to install on my stinking server 8-P
> >
> >> Theo
> >>
>
> Ha, ha! I've recovered all my email. Back in business!
> Just see PGS and a document with text (and pictures). Not bad for PGS
> and Windows 7 Wink .
>
> Theo
>
> PGS 5.0.4.46 on Windows 7 Smile
> 2 GB
>
16 March 2010
The little idiosyncrasy that crept into the desktop shortcut icon only applied to version 5.0.4.46 and I didn't know if I was shutting down the right or wrong way, so I changed my method of shutting down. This has cured the problem of leaving files or information behind still active, in fact I have changed my method for all versions as it is much faster and cleaner. For all of you out there that helped me along to the right path THANKS.
Theo, glad to hear that you have a computer again, I would have been very grumpy if I had lost mine.
Eric


2010-03-16 07:12:42 CT #21
Theo J. Zweers
From: Unknown
Registered: 2004-03-11
Posts: 1017

On 16-3-2010 2:52, hatnette wrote:
> [...]
>
> 16 March 2010
> The little idiosyncrasy that crept into the desktop shortcut icon only applied to version 5.0.4.46 and I didn't know if I was shutting down the right or wrong way, so I changed my method of shutting down. This has cured the problem of leaving files or information behind still active, in fact I have changed my method for all versions as it is much faster and cleaner. For all of you out there that helped me along to the right path THANKS.
> Theo, glad to hear that you have a computer again, I would have been very grumpy if I had lost mine.
> Eric
>
>

First, I am sure you have, had, this problem (I have a PGS problem that
seams to be mine only... Now I have to figure out if the problem still
occurs with Windows 7).
Can you tell us how you close PGS down, so it doesn't leave anything in
memory...

In my mind I had let go if I ever got my email back. But I tried all the
ways to recover them. It was a dirty route: copy and paste and keep my
fingers crossed.

Glad to be of any assistance,

Theo


2010-03-16 07:25:02 CT #22
hatnette
From: Unknown
Registered: 2009-05-06
Posts: 16

--- In PageStreamWindowsBeta@yahoogroups.com, Theo Zweers <tjzwrs@...> wrote:
>
> On 16-3-2010 2:52, hatnette wrote:
> > [...]
> >
> > 16 March 2010
> > The little idiosyncrasy that crept into the desktop shortcut icon only applied to version 5.0.4.46 and I didn't know if I was shutting down the right or wrong way, so I changed my method of shutting down. This has cured the problem of leaving files or information behind still active, in fact I have changed my method for all versions as it is much faster and cleaner. For all of you out there that helped me along to the right path THANKS.
> > Theo, glad to hear that you have a computer again, I would have been very grumpy if I had lost mine.
> > Eric
> >
> >
>
> First, I am sure you have, had, this problem (I have a PGS problem that
> seams to be mine only... Now I have to figure out if the problem still
> occurs with Windows 7).
> Can you tell us how you close PGS down, so it doesn't leave anything in
> memory...
>
> In my mind I had let go if I ever got my email back. But I tried all the
> ways to recover them. It was a dirty route: copy and paste and keep my
> fingers crossed.
>
> Glad to be of any assistance,
>
> Theo
>
Hi Theo
First I will say how I used to close down PGS. I would close down each individual files that I have used one by one ( this would be around three or four usualy) by clicking in the little red square in the right hand top corner of the page, when the last file is closed the "PageStream Navigator" comes up I then click on "QUIT" which closed down the PageStream program. All I do now is click on the little red square in the top right hand side of the screen(this is the one above the red page square)and every thing is gone before I can blink. Hope this has made sense to you.
Eric


2010-03-16 09:14:48 CT #23
Theo J. Zweers
From: Unknown
Registered: 2004-03-11
Posts: 1017

Op 16-3-2010 8:25, hatnette schreef:
>
> --- In PageStreamWindowsBeta@yahoogroups.com, Theo Zweers<tjzwrs@...> wrote:
>
>> On 16-3-2010 2:52, hatnette wrote:
>>
>>> [...]
>>>
>>> 16 March 2010
>>> The little idiosyncrasy that crept into the desktop shortcut icon only applied to version 5.0.4.46 and I didn't know if I was shutting down the right or wrong way, so I changed my method of shutting down. This has cured the problem of leaving files or information behind still active, in fact I have changed my method for all versions as it is much faster and cleaner. For all of you out there that helped me along to the right path THANKS.
>>> Theo, glad to hear that you have a computer again, I would have been very grumpy if I had lost mine.
>>> Eric
>>>
>>>
>>>
>> First, I am sure you have, had, this problem (I have a PGS problem that
>> seams to be mine only... Now I have to figure out if the problem still
>> occurs with Windows 7).
>> Can you tell us how you close PGS down, so it doesn't leave anything in
>> memory...
>>
>> In my mind I had let go if I ever got my email back. But I tried all the
>> ways to recover them. It was a dirty route: copy and paste and keep my
>> fingers crossed.
>>
>> Glad to be of any assistance,
>>
>> Theo
>>
>>
> Hi Theo
> First I will say how I used to close down PGS. I would close down each individual files that I have used one by one ( this would be around three or four usualy) by clicking in the little red square in the right hand top corner of the page, when the last file is closed the "PageStream Navigator" comes up I then click on "QUIT" which closed down the PageStream program. All I do now is click on the little red square in the top right hand side of the screen(this is the one above the red page square)and every thing is gone before I can blink. Hope this has made sense to you.
> Eric
>

Yes it did!
There are three normal ways to close PGS.
The top right crossed red button you nowadays use. The button in the
Navigator. And in the menu File/Quit or CTRL + Q.
The fourth way is Ctrl-Alt-Del, and killing PGS, and maybe a fifth way
is just to close down your computer Wink .

And now I am wondering what I normally use. After hard thinking it is
the top right crossed red button Smile .
Second in place comes the Navigator button, and maybe, just maybe, I use
the File/Quit item also. I think I use the Ctrl-Alt-Del even more than
that one (no offense, Deron Wink ). Hardly use the File/Quit I mean.

And never left PGS something behind in memory (unless I had to use the
Ctrl-Alt-Del method after a crash. And PGS doesn't crash often, I like
to make clear).

Theo

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