Index » PageStream Support » Macintosh OSX » Problems with opening and flyout tools
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2008-12-18 17:19:43 CT #1
Sjoerd de Vries
From: Unknown
Registered: 2000-05-05
Posts: 117

Hallo,

I finally start using Pagestream again. I made a document only one page a kind of flyer for
in our shop.
The fly out tools don't work, they fly out but I cant select the other tools.
Saved my document and tried to open it and it failed to open pagestream crashes tried another document pagestream crashes. Each-time i started first pagestream after 3 times
crasing I cant start pagestream again Installed from the .dmg and pagestream started
again with they repeating errors

And when I was building this document I noticed that drap and drop doesn't' work in
Pagestream or am I doing some thing wrong. I take a image (.pgn) from and drop it on a
page in Pagestream that doesn' work
Pagestream 5.0.4.31 iMac (intel) 2.4 Ghz 4 GB ram OS 10.5.6

Crash log is long but here are the first line's (This is when opening a saved doc which was
saved 5 minutes before.

Process: PageStream5Pro [4150]
Path: /Applications/PageStream.app/Contents/MacOS/PageStream5Pro
Identifier: com.grasshopperllc.PageStream
Version: 5.0.4.31 (1)
Code Type: X86 (Native)
Parent Process: launchd [253]

Date/Time: 2008-12-18 17:58:03.962 +0100
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7fffec
Crashed Thread: 0

Thread 0 Crashed:
0 libSystem.B.dylib 0x96651250 tiny_malloc_from_free_list + 22
1 libSystem.B.dylib 0x9664a10d szone_malloc + 180
2 libSystem.B.dylib 0x9664a018 malloc_zone_malloc + 81
3 com.apple.CoreFoundation 0x92b8c431 _CFRuntimeCreateInstance + 145
4 com.apple.HIServices 0x90e15eee CreateEmptyShape(bool, bool) + 88
5 com.apple.HIToolbox 0x94689c16 HIView::GetPartRegionOrShapeSelf(short,
OpaqueRgnHandle*, __HIShape const**) + 170
6 com.apple.HIToolbox 0x947016a3
HIBevelButton::GetPartRegionOrShapeSelf(short, OpaqueRgnHandle*, __HIShape const**) +
195
7 com.apple.HIToolbox 0x94689992 HIView::SendGetPartRegionOrShape(short,
OpaqueRgnHandle*, __HIShape const**) + 256
8 com.apple.HIToolbox 0x94689802 HIView::CopyPartShape(short, __HIShape
const**) + 128
9 com.apple.HIToolbox 0x946942d0 HIView::CopyOpaqueShape() + 74
10 com.apple.HIToolbox 0x946d90df
HIView::GetOpaqueRegionForSubtree(__HIShape*) + 29
11 com.apple.HIToolbox 0x946d9142
HIView::GetOpaqueRegionForSubtree(__HIShape*) + 128
12 com.apple.HIToolbox 0x94686aaf HIView::AffectsOpaqueShape() + 85
13 com.apple.HIToolbox 0x94686a03 HIView::SetFrame(CGRect const&) + 769
14 com.apple.HIToolbox 0x946d9096 HIViewSetFrame + 52


2008-12-18 17:29:23 CT #2
Deron Kazmaier
From: United States
Registered: 2006-01-29
Posts: 4639

Hello,

If you cann send the document you can not load and the complete crash
log to me privately at support@pagestream.org I would appreciate it.

Does anyone else have this problem with the flyout tools?

PageStream Mac does not support drag and drop at this time. Only the
Linux version does at the moment.

Deron

> Hallo,
>
> I finally start using Pagestream again. I made a document only one page a kind of flyer for
> in our shop.
> The fly out tools don't work, they fly out but I cant select the other tools.
> Saved my document and tried to open it and it failed to open pagestream crashes tried another document pagestream crashes. Each-time i started first pagestream after 3 times
> crasing I cant start pagestream again Installed from the .dmg and pagestream started
> again with they repeating errors
>
> And when I was building this document I noticed that drap and drop doesn't' work in
> Pagestream or am I doing some thing wrong. I take a image (.pgn) from and drop it on a
> page in Pagestream that doesn' work
> Pagestream 5.0.4.31 iMac (intel) 2.4 Ghz 4 GB ram OS 10.5.6
>
> Crash log is long but here are the first line's (This is when opening a saved doc which was
> saved 5 minutes before.
>
> Process: PageStream5Pro [4150]
> Path: /Applications/PageStream.app/Contents/MacOS/PageStream5Pro
> Identifier: com.grasshopperllc.PageStream
> Version: 5.0.4.31 (1)
> Code Type: X86 (Native)
> Parent Process: launchd [253]
>
> Date/Time: 2008-12-18 17:58:03.962 +0100
> OS Version: Mac OS X 10.5.6 (9G55)
> Report Version: 6
>
> Exception Type: EXC_BAD_ACCESS (SIGSEGV)
> Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7fffec
> Crashed Thread: 0
>
> Thread 0 Crashed:
> 0 libSystem.B.dylib 0x96651250 tiny_malloc_from_free_list + 22
> 1 libSystem.B.dylib 0x9664a10d szone_malloc + 180
> 2 libSystem.B.dylib 0x9664a018 malloc_zone_malloc + 81
> 3 com.apple.CoreFoundation 0x92b8c431 _CFRuntimeCreateInstance + 145
> 4 com.apple.HIServices 0x90e15eee CreateEmptyShape(bool, bool) + 88
> 5 com.apple.HIToolbox 0x94689c16 HIView::GetPartRegionOrShapeSelf(short,
> OpaqueRgnHandle*, __HIShape const**) + 170
> 6 com.apple.HIToolbox 0x947016a3
> HIBevelButton::GetPartRegionOrShapeSelf(short, OpaqueRgnHandle*, __HIShape const**) +
> 195
> 7 com.apple.HIToolbox 0x94689992 HIView::SendGetPartRegionOrShape(short,
> OpaqueRgnHandle*, __HIShape const**) + 256
> 8 com.apple.HIToolbox 0x94689802 HIView::CopyPartShape(short, __HIShape
> const**) + 128
> 9 com.apple.HIToolbox 0x946942d0 HIView::CopyOpaqueShape() + 74
> 10 com.apple.HIToolbox 0x946d90df
> HIView::GetOpaqueRegionForSubtree(__HIShape*) + 29
> 11 com.apple.HIToolbox 0x946d9142
> HIView::GetOpaqueRegionForSubtree(__HIShape*) + 128
> 12 com.apple.HIToolbox 0x94686aaf HIView::AffectsOpaqueShape() + 85
> 13 com.apple.HIToolbox 0x94686a03 HIView::SetFrame(CGRect const&) + 769
> 14 com.apple.HIToolbox 0x946d9096 HIViewSetFrame + 52
>
>
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
>
>
>
>


--
Happy Trails,
Deron Kazmaier deron@dogstarkennel.com
KD0AYO Western South Dakota
Dog Star Kennelhttp://www.dogstarkennel.com
---
Racing AKC Sepp-Star Seppala Siberian Husky Sled Dogs


2008-12-19 12:44:09 CT #3
stevebow.02.yahoo
From: Unknown
Registered: 2019-07-11
Posts: 31

Hi Deron Kazmaier,

On 18/12/2008, on the subject of "Re: [PageStreamMacintoshBeta] Problems
with opening and flyout tools", you wrote:

> If you cann send the document you can not load and the complete
> crash log to me privately at support@pagestream.org I would
> appreciate it.
>
> Does anyone else have this problem with the flyout tools?

I'm afraid I cannot confirm this. Flyout tools work fine here as well as
saving/loading documents.

I have a mid-2007 24" iMac with 2.8GHz Core 2 Extreme, OS X 10.5.6, PgSPro
5.0.4.31.

If the original person would like to e-mail me the saved doc privately as
well I could try load it here, but that won't explain why the flyout
tools don't work...

Perhaps a possibility would be to wipe all traces of PgS (including prefs
file/s) and reinstall it, or a clean OS X install on an external HD and
boot from that to see if there isn't any program conflict, if that is
doable.

>> Hallo,
>>
>> I finally start using Pagestream again. I made a document only one
>> page a kind of flyer for in our shop.
>> The fly out tools don't work, they fly out but I cant select the
>> other tools. Saved my document and tried to open it and it failed to
>> open pagestream crashes tried another document pagestream crashes.
>> Each-time i started first pagestream after 3 times crasing I cant
>> start pagestream again Installed from the .dmg and pagestream
>> started again with they repeating errors
>>
>> And when I was building this document I noticed that drap and drop
>> doesn't' work in Pagestream or am I doing some thing wrong. I take a
>> image (.pgn) from and drop it on a page in Pagestream that doesn'
>> work Pagestream 5.0.4.31 iMac (intel) 2.4 Ghz 4 GB ram OS 10.5.6
>>
>> Crash log is long but here are the first line's (This is when
>> opening a saved doc which was saved 5 minutes before.
>>
>> Process: PageStream5Pro [4150]
>> Path:
>>
>> /Applications/PageStream.app/Contents/MacOS/PageStream5Pro
Identifier:
>> com.grasshopperllc.PageStream Version: 5.0.4.31 (1)
>> Code Type: X86 (Native)
>> Parent Process: launchd [253]
>>
>> Date/Time: 2008-12-18 17:58:03.962 +0100
>> OS Version: Mac OS X 10.5.6 (9G55)
>> Report Version: 6
>>
>> Exception Type: EXC_BAD_ACCESS (SIGSEGV)
>> Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7fffec
>> Crashed Thread: 0
>>
>> Thread 0 Crashed:
>> 0 libSystem.B.dylib 0x96651250
>> tiny_malloc_from_free_list + 22 1 libSystem.B.dylib
>> 0x9664a10d szone_malloc + 180 2 libSystem.B.dylib
>> 0x9664a018 malloc_zone_malloc + 81 3
>> com.apple.CoreFoundation 0x92b8c431 _CFRuntimeCreateInstance
>> + 145 4 com.apple.HIServices 0x90e15eee
>> CreateEmptyShape(bool, bool) + 88 5 com.apple.HIToolbox
>> 0x94689c16 HIView::GetPartRegionOrShapeSelf(short,
OpaqueRgnHandle*,
>> __HIShape const**) + 170 6 com.apple.HIToolbox
>> 0x947016a3 HIBevelButton::GetPartRegionOrShapeSelf(short,
>> OpaqueRgnHandle*, __HIShape const**) + 195
>> 7 com.apple.HIToolbox 0x94689992
>> HIView::SendGetPartRegionOrShape(short, OpaqueRgnHandle*, __HIShape
>> const**) + 256 8 com.apple.HIToolbox 0x94689802
>> HIView::CopyPartShape(short, __HIShape const**) + 128
>> 9 com.apple.HIToolbox 0x946942d0
>> HIView::CopyOpaqueShape() + 74 10 com.apple.HIToolbox
>> 0x946d90df HIView::GetOpaqueRegionForSubtree(__HIShape*)
>> + 29 11 com.apple.HIToolbox 0x946d9142
>> HIView::GetOpaqueRegionForSubtree(__HIShape*) + 128
>> 12 com.apple.HIToolbox 0x94686aaf
>> HIView::AffectsOpaqueShape() + 85 13 com.apple.HIToolbox
>> 0x94686a03 HIView::SetFrame(CGRect const&) + 769 14
>> com.apple.HIToolbox 0x946d9096 HIViewSetFrame + 52

--
Steve Bowman - Sydney, Australia

AFPer: We've missed you, did you miss us?

TP: Yes, but I think I have time to reload.

Smile

-- Terry returns to a.f.p. after a temporary absence.
(Terry Pratchett and an AFPer, alt.fan.pratchett)


2008-12-21 11:02:49 CT #4
Sjoerd de Vries
From: Unknown
Registered: 2000-05-05
Posts: 117

I have now also installed the new version on my MacBook Pro 2.5 GHz 4 GB 10.5.6 And
the flyouts are here working OK. On my iMac when I roll over the tools and they 'flyout' I
can't select them but on this MacBookPro it is working correct.
So if no one else has the problem it must be the iMac (other software?) which is causing
the problem.

Another problem seems also solved I can open save close the document which was made
on the iMac. So there is a problem on my iMac.

Another question, not a big problem, is with screen redraw.
I put a text on a document, ' FINAL CUT ' Text size 72 point helvetica and select Bold.
I reduced the hight of the text box a little (10 %)
Now look at the F and the I enlarge the screen size and it looks like the F and I are attached to each other, when with the mouse left right movement they become not
attached to each other, also when changing screen sie.
Again not a big problem But looking at it first I thought it was some kind of a ligature

--- In PageStreamMacintoshBeta@yahoogroups.com, Deron Kazmaier <deron@...> wrote:
>
> Hello,
>
> If you cann send the document you can not load and the complete crash
> log to me privately at support@... I would appreciate it.
>
> Does anyone else have this problem with the flyout tools?
>
> PageStream Mac does not support drag and drop at this time. Only the
> Linux version does at the moment.
>
> Deron
>
> > Hallo,
> >
> > I finally start using Pagestream again. I made a document only one page a kind of
flyer for
> > in our shop.
> > The fly out tools don't work, they fly out but I cant select the other tools.
> > Saved my document and tried to open it and it failed to open pagestream crashes
tried another document pagestream crashes. Each-time i started first pagestream after 3
times
> > crasing I cant start pagestream again Installed from the .dmg and pagestream started
> > again with they repeating errors
> >
> > And when I was building this document I noticed that drap and drop doesn't' work in
> > Pagestream or am I doing some thing wrong. I take a image (.pgn) from and drop it
on a
> > page in Pagestream that doesn' work
> > Pagestream 5.0.4.31 iMac (intel) 2.4 Ghz 4 GB ram OS 10.5.6
> >
> > Crash log is long but here are the first line's (This is when opening a saved doc which
was
> > saved 5 minutes before.
> >
> --
> Happy Trails,
> Deron Kazmaier deron@...
> KD0AYO Western South Dakota
> Dog Star Kennelhttp://www.dogstarkennel.com
>
--- Racing AKC Sepp-Star Seppala Siberian Husky Sled Dogs
>


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