Index » PageStream Support » Macintosh OSX » printing problem |
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2009-11-17 22:31:03 CT | #1 |
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tom ninkovich From: United States Registered: 2007-06-20 Posts: 7 |
I have a Konica-Minolta 2550 laser printer with PostScript. Running PS 5.5.0.1 on a MacBook Pro using OS 10.5.8. It won't print. I just get an error status page which I can't interpret. In "Print Setup" it says "no PPD selected" but the options don't include this printer. When I checked the website of the printer manufacturer, it says it uses a "generic PPD." It prints perfectly with all other apps. This is the first printing problem I have had. Any solutions? --Tom |
2009-11-17 18:41:41 CT | #2 |
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Deron Kazmaier From: United States Registered: 2006-01-29 Posts: 4639 |
tomatcie wrote: Choose "Use System Printing" in the General pane of Preferences. Deron -- |
2009-11-18 03:46:47 CT | #3 |
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tom ninkovich From: United States Registered: 2007-06-20 Posts: 7 |
--- In PageStreamMacintoshBeta@yahoogroups.com, PageStream Support <deron@...> wrote: --Tom |
2009-11-18 08:03:55 CT | #4 |
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Deron Kazmaier From: United States Registered: 2006-01-29 Posts: 4639 |
tomatcie wrote: Can you print just a single box or line? I ask because maybe it is a Can you scan the error page and send that to me? Deron
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2009-11-18 20:28:56 CT | #5 |
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tom ninkovich From: United States Registered: 2007-06-20 Posts: 7 |
--- In PageStreamMacintoshBeta@yahoogroups.com, PageStream Support <deron@...> wrote: Yes. I can print a single box or line. But I tried just 3 paragraphs and it doesn't print -- only the Error Status page. I will gladly scan the error sheet and send it but first let me try just telling you the first part of the error sheet. It says: "Error name: undefined Then there is the "Operand Stack," "Execution Stack," and "Dictionary Stack." I tried printing just a few letters in the same font (Times) and also tried printing hyphens, em dashes, en dashes and they all printed just fine. But when I tried printing just 3 paragraphs in Times (which included no hyphens except for hyphenated words -- the sample was justified), it wouldn't print -- just the error sheet. Let me know if you still want a scan of the error sheet. Also, how to attach it or else another email address to send it to. --Tom |
2009-11-18 17:21:32 CT | #6 |
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Deron Kazmaier From: United States Registered: 2006-01-29 Posts: 4639 |
tomatcie wrote: Ok, sounds like something it doesn't like in the font. If you could, Then print your trouble file to a postscript file (smallest failing Thanks! Deron -- |
2009-11-20 01:17:13 CT | #7 |
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tom ninkovich From: United States Registered: 2007-06-20 Posts: 7 |
--- In PageStreamMacintoshBeta@yahoogroups.com, PageStream Support <deron@...> wrote: Deron: I sent you an email privately (not through this yahoo site) because I could not figure how to attach a file here. I included a PS file, as you requested. --Tom |
2009-11-21 20:40:39 CT | #8 |
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tom ninkovich From: United States Registered: 2007-06-20 Posts: 7 |
--- In PageStreamMacintoshBeta@yahoogroups.com, "tomatcie" <tom@...> wrote: Deron: Did you get the PS file I sent you? I have not heard back. Meanwhile, I have another question: Sometimes when I click on the question mark button that leads to an answer page, it briefly shows the answer page but then another page appears that says I must be connected to the internet. But I'm always connected to the internet. And I cannot get rid of this page to see the answer page. Any suggestions? --Tom |
2009-12-02 21:25:17 CT | #9 |
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tom ninkovich From: United States Registered: 2007-06-20 Posts: 7 |
--- In PageStreamMacintoshBeta@yahoogroups.com, "tomatcie" <tom@...> wrote: Okay, Deron. I get the hint (no response). I can't blame you. You can't be answering everybody's diddly questions. I was hoping someone on the forum would be answering some of the questions but I guess it's just you. PageStream is for geeks anyway, and I just found that out. I thought it might be in a better state by now because in the late 1980s I published 4 books using PageStream on an Atari with no problem. But software was simpler in those days. I'm gong with Scribus. It seems to do what I need (barely). I wish you well with PageStream. --Tom |
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